Hotels in Charlotte

Aloft Charlotte Uptown At The Epicentre

Aloft Charlotte Uptown At The Epicentre

Aloft Charlotte Uptown At The Epicentre Image
3 Star
Hotel Guest Rating: 8.6/10
210 East Trade Street
Charlotte, NC 28202
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Hotel Guest Rating for Aloft Charlotte Uptown At The Epicentre in Charlotte

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Based on 184 reviews from guests who stayed at the
Aloft Charlotte Uptown At The Epicentre
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Aloft Charlotte Uptown At The Epicentre

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Kathryn from Charlotte, NC
May 9, 2013
Group Traveler
9.0
Staff was very helpful, needed to borrow something from the front desk and they were very accommodating.
The elevators up to the hotel lobby were a tad difficult to find and extremely slow.
Business Traveler
Deborah from Woodstock, GA
May 6, 2013
Business Traveler
9.0
I read the negative reviews and was ready for a horrific time. The staff was absolutely amazing and outgoing. We needed them numerous times and they were always helpful immediately! Loved the room, slept well, and loved the TV on the wall while in bed :)
Would have liked a microwave in the room.

I read the negative reviews and was ready for a horrific time. The staff was absolutely amazing and outgoing. We needed them numerous times due to our own created problems (never over stuff the safe for starters lol) and they were always helpful immediately! Loved the room, slept well, and loved the TV on the wall while in bed :)The location is fabulous..... Tons of restaurants, activities and bars right down stairs.If you feel you need a dresser for your clothes and a traditional dark closed in feeling room then stay somewhere else.... the vibe was fun and friendly if YOU let it be, I am in my 50's and you don't have to be in your 20's to enjoy it! Some of the negative reviews had me nervous, but after staying realized what was wrong was the guests and there negativity.I was there for a trade show and loved that it was less than a 4 block walk to the convention center and also loved that the best Pizza that I have had in about 35 years was right down stairs! We also were never treated any differently for booking online at a discount... Will absolutely stay there again! Thanks Aloft staff you deserve a pat on the back.... ...read more

Couple
Thomas from Williston, SC
April 30, 2013
Couple
10.0
Love the whole "Modern" style layout of the rooms and public areas. Very futuristic/professional feel.

This hotel was unique to any other place I have stayed. Very modern/futuristic feel to it. Spacious and great uptown view from the room. Staff (that I met) were very helpful and friendly and the amenities were great. Would definitely refer friends/family. Great location in the center of uptown also made this a great spot.

Solo Traveler
John from Toronto, Canada
April 29, 2013
Solo Traveler
7.0
the location
jack-hammer construction outside started too early in the morning
Business Traveler
Katherine from Reston, VA
April 28, 2013
Business Traveler
10.0
great free coffee; CVS and Walgreens right across the street; lap pool had nice view of city
a little loud; if it was a party weekend it would be bad

Sprinter Bus from airport drops you off one block away and is $, takes about 40 minutes. Hotel is walking distance to convention center (2 blocks), several restaurants of all levels, science museum, etc.

Couple
Justin from Columbus, IN
April 22, 2013
Couple
10.0
Rooms were clean and styling was hip. My wife and I had a great time as it was close to everything in the city. Would stay there again!
Nothing other than the parking fees but that was pretty common for every hotel in a major city.
Couple
Antoinette from Burlington, NC
April 8, 2013
Couple
8.0
Location
The staff at the front desk has a major controlling/attitude problem.

Overall good stay.

Couple
Alejandra from Fayetteville, NC
April 8, 2013
Couple
10.0
The location was perfect. We were there for one night for basketball game.
It is a bit hard to find, but once we got directions from the staff, we found it.

Parking is not included and can be expensive, especially if there is an event going on at the ARena.

Solo Traveler
Verified Hotel Guest from Greensboro, NC
April 8, 2013
Solo Traveler
10.0
I chose this hotel because of its location near the Time Warner Cable arena. Since valet parking was available & everything that I needed was located at the Epicentre, I only used my vehicle twice: arrival & when I checked out. I will stay here again.
There wasn't anything that I didn't like. I read reviews about the loud music before I made my reservation. If you read about the music & still complained, that is you own fault. Ice machines on every floor would be better for guests.

If you are coming into Charlotte for a staycation or to attend an event at the nearby Time Warner Cable area, the Aloft Charlotte Uptown at the Epicentre is for you. I chose this hotel because of its close proximity to the Time Warner Cable arena and I wanted to avoid the stress & headache that came into play with finding a parking space before the game and the traffic after the game. Thanks to the valet service that was available, my car safely parked and I didn't need to use it since there was a CVS, Bank of America & restaurants right below my hotel. It only cost me $20 a day for parking - other parking garages charge around the same amount but without the valet service. The hotel concierge services at the desk on the 5th floor were friendly during both my check in and check out. I would also add that check in and check out was really quick, lasting less than 5 minutes if even that long. My room was located at the end of the hallway on the 11th floor far away from the expected noise from other guests. I had a great view of the Epicentre below and the TWC Arena across the street. The bed and pillows were comfortable to my liking. I did my research before booking this hotel and read comments from previous guests in regards to the loud music that is played at the bars located in the Epicentre - if you are staying during the weekend, loud music is to be expected so plan ahead if this hotel is indeed for you. I will choose the Aloft Uptown Charlotte at the Epicentre the next time that I am in the city area. They won me over. ...read more

Family Traveling with Teens
Verified Hotel Guest from Anderson, SC
March 19, 2013
Family Traveling with Teens
6.0
If you are going to a concert at the Time Warner (literally across the street) or want to walk downtown, this hotel is ideally located. We were there for the P!NK concert, so not having to worry about concert parking was a plus.
The rooms are bare bones: a bed and a bathroom. None of the amenities I am used to while traveling--no chair, no toiletries, no fridge. The closet was a rod with hangers & a curtain.

If you are looking for some place to sleep after a concert, this is your place. Perfect for a one night stay. I would recommend you check out area events at the time of your stay. There was a huge bar crawl going on the day of our stay. The noise and crowds were crazy! There is a good variety of restaurants nearby--everything from sit down places to the quick counter top service of Five Guys and Firehouse Subs. ...read more

Reviews of Aloft Charlotte Uptown At The Epicentre
(1 - 10 of 143 reviews)
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