Hotels in Franklin

Aloft Nashville-Cool Springs

Aloft Nashville-Cool Springs

Aloft Nashville-Cool Springs Image
3 Star
Hotel Guest Rating: 8.7/10
7109 South Springs Drive
Franklin, TN 37067

Hotel Guest Rating for Aloft Nashville-Cool Springs in Franklin

# 4 of 19 hotels in Franklin
Based on 114 reviews from guests who stayed at the
Aloft Nashville-Cool Springs
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Aloft Nashville-Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Jared from Shawnee, OK
February 1, 2013
Solo Traveler
6.0
I love the decor of all Aloft hotels! It has a modern and fun environment to it.
It was noisy. The toilet did not stop running and I could hear the cars from the highway next to the hotel. I had to ask for earplugs to help me sleep.

I always love staying at Aloft hotels they are fun and I love the decor. They supply you with 2 free water bottles everyday and the breakfast bar is a reasonable price. They also have a green program where you earn a $5.00 voucher if you refuse to have your room cleaned for the next day! The Cons are that it was noisy! The drain from the toilet would not stop running and I could hear the cars from the highway. I had to ask the front desk for earplugs! I'm also not sure if this if Priceline is at fault for the next problem but the hotel would not charge the credit card it was reserved under. The company I work for reserved the room under the company credit card and I had to call my boss at 8AM on a Sunday so he would agree to have them charge it to the company card! I would still continue to stay at Aloft Hotels but maybe next time make he reservation directly with the hotel if my company is paying for it. ...read more

Family Traveling with Young Children
Kristen from Chattanooga, TN
December 28, 2012
Family Traveling with Young Children
10.0
Rooms were great. Bed was comfortable. Loved the pillows and duvet. Bathroom was very nice. Didn't scrimp on fixtures. Staff was very friendly. Re:fuel had great snacks at great prices. A lot of luxury for an amazing price.
The highway noise everyone complained about was not that bad. My husband, baby and myself had no problems sleeping.

LOVE this hotel. AMAZING, safe location (I am a local that has moved out of town and came home for Xmas). I didn't worry about our vehicle full of gifts in the parking lot. The area is awesome for shopping and dining as well as being close to downtown attractions without having to stay in the city. I would highly recommend this hotel to anyone.

Business Traveler
Leo from Troy, IL
December 4, 2012
Business Traveler
9.0
The staff is great. Very helpful and knowledgeable. Carolyn was wonderful.
The location to the highway could be a little noisy.

Beautiful decor. Excellent staff. Room was very comfortable.

Family Traveling with Young Children
Priceline Guest from Kodak, TN
December 3, 2012
Family Traveling with Young Children
8.0
Helpful staff. Clean rooms. Late checkout.
Very close to the interstate. Road noise was loud.

Excellent hotel. Location is very convenient. Unfortunately, with the convenience comes very noticeable road noise. Indoor pool is small but adequate. Very clean accommodations. If it weren't for the road noise, I wouldn't hesitate to stay again.

Couple
Allison from Madison, AL
November 13, 2012
Couple
10.0
We loved the ambiance and the lobby bar. It was perfect!
The bed was a little hard, but everyone likes different bed types, so it wasn't a problem.

The hotel had everything we needed right at our finger tips. They offered complementary, already bagged ice, bottled water in the room, and refrigerators. The food was great and we loved that we could order late in the evening.

Family Traveling with Teens
Teresa from Memphis, TN
October 3, 2012
Family Traveling with Teens
1.0
Hotel was creepy and cold. Most walls and floors were dark gray. Very depressing looking and no bathtub.

Hated this hotel. I expected a 3 star hotel.

Couple
Kate from Milwaukee, WI
September 15, 2012
Couple
8.0
Very quiet. No noise heard from other rooms, hallways, etc.
Very little closet space and no dresser drawers. Only one chair in room.
Couple
Gary from Evansville, IN
September 13, 2012
Couple
7.0
Shower was great.
The beds look nice, but they are hard as the floor.

Very nice upscale hotel. Very cool looking. The staff was great. On the down side, the beds are less than a one star hotel. My back hurt was so bad that I could hardly stand up in the morning. I think the floor would.have.felt better.

Family Traveling with Young Children
Amanda from Springfield, OH
August 22, 2012
Family Traveling with Young Children
10.0
Very modern.
Nothing.

This hotel was very modern and had great features. My family and I loved the pool table located in the lobby even though, we happened to be staying the same time as a soccer team so we didn't get to play on it, but it was a nice addition and my kids were very excited about it.

Family Traveling with Teens
Verified Hotel Guest from Century, FL
August 19, 2012
Family Traveling with Teens
10.0
Excellent quality. I would definitely stay here again.
No complementary meals (breakfast).

Trendy. Hip.

Reviews of Aloft Nashville-Cool Springs
(11 - 20 of 74 reviews)
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