Rodeway Inn Reading

1) no room keys due to broken machine and to cheap to get fixed. Had to let into each time by staff. Did not tell us this till after we paid.2) Bed legs broken3)brown stain on stain went thru to mattress4)sink clogged5)sidewalk to car not cleared or salted, a true hazard6)breakfast not worth mentioning7)so much dirt underbed carpeting a different color8)housekeeping instead of vacuming hallway carpet just sprayed it with perfume9)owners limbo is a beautiful car, spends money of it instead of the hotel and parks it taking away valuable parking from guests. ...read more

Refrigerator not working, room was dirty, TV had snow on every channel, and they never came in for room service.

I would not recommend this hotel. The outside doors the locks were broken or missing. The smoke detectors were taken off the walls and put in the dresser drawers. Only half the lights worked in the room we were in. The management seemed not to really care what was going on around the hotel

i didn't have high expectations so i wasn't really bothered with the poor state it was in. we only stayed there to sleep. the room was ok some paneling was peeling off and the bathroom had spider webs. The alarm clock didn't work and they room telephones were out of order too.

We were checking into the hotel under emergency circumstances where our ceiling in the bedroom of our apartment caved in. We were checking into the hotel to get away from the mildew and mold in our apartment but, after stepping foot in that hotel it made us go back home and tough it out with the mildew and mold from our collapsed ceiling!

First the hotel staff was rude, the manager on duty was very condescending to my wife they did not even check my ID
or get my vehicle license plate number. I had left a wake-up call for 6 am. I woke-up at 7:AM. We were told that the phone was not working in our room due to a storm we had the night before and the person that was supposed to go around and knock on the doors for wake-up calls was "unavailable". I found the overall quality of this hotel deplorable. The free WiFi was only in one un-air conditioned room in the main building. ...read more

The room was huge! The bathroom and decor wasn't that fancy, not too much to it really. Conveniently located, friendly staff and the bar/rest connected was awesome. Great service, fun Sports/Club like atmosphere, really nice good looking young crowd. Ample parking.

It seems that they were interested in numbers, and not much more. Things need fixing, but that did not seem to be something that was high on their customer comfort list.

My stay in this hotel was awful! As we were walking to the counter to check in, they didn't bother to greet us, they were only concerned if we were over 21. Then they tried to charge me twice for the room and when I questioned it they acted like it was my fault. They didn't know anything about customer service! When we look in the bathroom there little bugs in the bath tub! Also there were holes in the walls covered up by wallpaper, and the phone was damaged. The exercise room was also out of order. ...read more