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Avenue Plaza Resort

Avenue Plaza Resort

Avenue Plaza Resort Image
3 Star
Hotel Guest Rating: 8.0/10
2111 St. Charles Avenue
New Orleans, LA 70130
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Hotel Guest Rating for Avenue Plaza Resort in New Orleans

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Based on 12 reviews from guests who stayed at the
Avenue Plaza Resort
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Avenue Plaza Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(1) | Solo Traveler(2) | Traveling as Couple(6) | Family with Young Children(2) | Family with Teens(2)
Solo Traveler
Robert from Chicago, IL
December 17, 2012
Solo Traveler
9.0
Excellent staff, although you should let them know that single night stays can be booked through Priceline as it took me 5 phone calls to the resort and Wyndham with no luck only to find that I was able to book the one extra night I needed on Priceline.
Public transportation could be more often at night. That only bears on the location, not the hotel or staff.

Excellent staff, a very nicely remodeled room with excellent view. Get a higher floor with city view if possible. The staff is friendly, tries very hard and goes out of their way to help you enjoy their stay. The pool and hot tub are great.

Solo Traveler
Josh from Salt Lake City, UT
June 24, 2011
Solo Traveler
1.0
One of the concierge.
I did not have hot water for two days.

I did not have hot water for two days. When I notified the front desk they said they would take care of it. I ended up complaining three more times that day. It was not taken care of until the day after my initial complaint. When I asked for a refund, the hotel said that they responded the issue as soon as they were made aware. I guess a day and a half is as soon as they get around to things there. They also charged me twice for my rooms and I still have not seen the credit. It was and still is a giant pain! ...read more

Reviews of Avenue Plaza Resort
(1 - 2 of 2 solo traveler reviews)
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