Bakersfield Marriott At The Convention Center

First off I wanted to stay at the Marriott Convention Center, but was set up with Four Points Sheraton so I can't really say how the stay would have been there.

Customer service sucked. See above. THey said could not discount room because it was booked thru Priceline. They seemed to even know that is an ongoing problem becasue room on lowest floor next to kitchen laundry and even admitted they are booked last. Very noisy and could not sleep.

This is a great hotel in the heart of Bakersfield. The staff is very friendly and the rooms are clean and comfortable.

We were extremely disappointed with Priceline more so than the hotel in that the website told us that the package included complimentary breakfast. This was a big part of what made us take the deal. When we checked in we were told it wasn't included. We checked our confirmation and the description had dropped the word breakfast, ending with complimentary hanging alone. The hotel staff were great and called Priceline but were told that it wasn't included. My travel mate, who is a travel agent, called Priceline and got nowhere with your staff. "Executive Room, 1 King Or 2 Queen, 400Sqft/36Sqm, Living/Sitting Area, Wireless Internet, Complimentary" t was a good hotel experience but a bad Priceline experience. ...read more

We left a Cartier watch in our room. After checkout, when I called the front desk staff, she said nothing was found and even lied to us that all the bedding was delivered to the laundry. When we came back to the hotel, she tried to prevent us from entering our room to look for that watch which we left in the room. Finally, we found the room was NOT cleaned yet and found the watch on the bed. When we tried to talk to the hotel management, the same woman named Chloe proudly claimed that all the management team was in a vacation and she was the top manager at that moment. I already sent a letter of complaint to Marriott's Customer Care. ...read more

Train can be loud

Came in at night off of a road trip so couldn't see what we saw in the morning....tons of police action, sketchy area. Probably shouldn't have left my items in my car. Will not return to the area of Bakersfield. Nothing wrong with the hote itself, though. Large rooms. Friendly staff. Clean room. Recent remodeled lobby. Free wifi.

The buffet breakfast didn't open until 7a.m. on a Monday and was mediocre for a Marriott; however, the servers and the dinner were good. The room was comfortable and clean.