Hotels in Kalamazoo

Baymont Inn And Suites Kalamazoo

Baymont Inn And Suites Kalamazoo

Baymont Inn And Suites Kalamazoo Image
2 Star
Hotel Guest Rating: 7.9/10
2203 South 11Th Street
Kalamazoo, MI 49009

Hotel Guest Rating for Baymont Inn And Suites Kalamazoo in Kalamazoo

# 4 of 24 hotels in Kalamazoo
Based on 163 reviews from guests who stayed at the
Baymont Inn And Suites Kalamazoo
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Baymont Inn And Suites Kalamazoo

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
James from Toronto, Canada
May 16, 2013
8.0
The price and the breakfast included in the price
Some equipment was defective -- a floor lamp that continued to fall over -- without staff doing anything about it.

I don't look for luxury. This hotel was fine for a good price. I'll try to use it again if I am in that area.

Business Traveler
Christopher from Stillwater, MN
May 15, 2013
Business Traveler
8.0
Breakfast and location to final destination.
They were going to charge $20 extra/night to change my room from a king sized single to a room with 2 queens because I purchased through priceline.
Business Traveler
Linda from Muskegon Heights, MI
May 7, 2013
Business Traveler
10.0
It welcomed us with our dogs! Also nice lobby breakfast.
No problems at all.
Group Traveler
Robin from Byron Center, MI
May 1, 2013
Group Traveler
8.0
Location was great and they were very good about getting us a couple of "extras" that we needed.
The hotel was full that night so breakfast the next morning was crowded with limited seating, but the food was plenty!

A great reasonably-priced hotel!

Group Traveler
Dorothy from Grand Rapids, MN
April 30, 2013
Group Traveler
10.0
We were very happy with our stay at your motel. The breakfast was excellent and served at a good space of time.
I don't know of anything that could have been better. Thank you.
Group Traveler
Robert from St Paul, ME
April 30, 2013
Group Traveler
5.0
Breakfast was a good variety
Customer service issue my party witnessed with another guest/ Bedbugs / uncleaned room. I would not stay here again and will actively steer people away from this location

We witnessed a customer service / quality nightmare here . 1) grossly understaffed for what was a sold out weekend. 2) inadequate maintenance as the hot water was out on our 2nd day there and repair was not prioritized ( this was a known issue a day before we checked in) 2) My room did not meet cleanliness standards 3) Customer service nightmare involving a horrible manager/ customer when the manager shrugged off a customer report of bedbugs and blood on (unchanged) sheets In all a poor choice. ...read more

Family Traveling with Teens
Thomas from Traverse City, MI
April 29, 2013
Family Traveling with Teens
3.0
We needed 2 beds & were stuck with a king room. They would not accommodate us in any way regarding that.
Couple
Theodore from Fremont, MI
April 28, 2013
Couple
Unfortunately, due to an oversight on our part, the reservation software reverted to Wednesday, April 23 which went unnoticed by both my wife and myself so we were home in Fremont working that day.
Family Traveling with Young Children
Nick from Warren, MI
April 22, 2013
Family Traveling with Young Children
10.0
The room was very clean and comfortable.
no

The Hotel and Room were very clean. I had one issue with the shower not working correctly and they had it fixed in 5 minutes. The breakfast was also good with good make your own waffles. I would stay there again for sure.

Verified Hotel Guest from Chicago, IL
April 20, 2013
10.0
The convenience,great room and nice breakfast menu.
no

I was very pleased with everything and especially the price.

Reviews of Baymont Inn And Suites Kalamazoo
(1 - 10 of 93 reviews)
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