Hotels in Miami

Bentley Hotel

Bentley Hotel

Bentley Hotel Image
4 Star
Hotel Guest Rating: 6.6/10
510 Ocean Drive
Miami Beach, FL 33139

Hotel Guest Rating for Bentley Hotel in Miami

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Based on 80 reviews from guests who stayed at the
Bentley Hotel
Overall Quality Score
user rating 6.6.0
6.6
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 5.8.0
5.8
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Hotel Guest Reviews of the Bentley Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Rick from Las Vegas, NV
May 7, 2013
Family Traveling with Young Children
2.0
Proximity to South Beach. Great TV
Over priced, old appliances, terrible elevators, we were in a suite with an old kitchen and NO KITCHEN table.....shocking...

Watch out. They charge you a RESORT FEE???? of $25 per day for the beach use. To use the beach and get towels you must walk all the way down to their OTHER property - 7 blocks....it's a joke. Valet parking is $30 so with a car and a forced resort fee you are paying $55 per night to start. Their prices for rooms are WAY WAY WAY overpriced for how dingy and run down they are. You must take 2 separate elevators to get to your room on floors 3 and higher. 2 separate elevators that are a long ways apart. What a joke. Do not stay here.... ...read more

Couple
Gwenieth from Atlanta, GA
April 18, 2013
Couple
5.0
Just that the ocean was across the street.
Small elevator to get to the "lobby". Broken door handle in bathroom. Small corridors and old doors and carpet. Rooms decorated like Ikea. Not very exciting for the price. Lots of street noise and lots of noise from room above.

For one night it was tolerable for any longer I would stay somewhere else.

Couple
Joseph from Brooklyn, NY
April 13, 2013
Couple
2.0
Only good thing was location. The front desk was rude. The mandatory breakfast you pay for is pathetic. You can't lie next to the pool, you have to go up steps to go to the pool which was 4 feet at its deepest point
The front desk was rude. The mandatory breakfast you pay for is pathetic. terrible hair dryer. old and dirty looking rooms. towels had stains. the robes were not nice. They charge tax on the additional resort free. NOT a 4 star hotel!! Not worth the money

If you are looking for 4 star don't stay here! This place is 3 star at best with poor service. Major makeover needed.

Couple
John from Hinsdale, IL
April 9, 2013
Couple
8.0
The hotel had character and the view from the pool deck was fantastic.
First, we got dropped off at the wrong hotel. There are two Bentley Hotels (both operated by Hilton) so make sure your transportation gets the correct address. Even at the correct address the entracnce is hidden by a restaurant. Service was slow.

The room we got was fantastic for the price. The location was far south on Ocean Drive so it was not the best location. There is an Italian restaurant right out front on the sidewalk so you have to deal with that as you go in & out. There is a Friday's restauant in the building, but not directyly accessible. The crowd in this area was not the glamorous South Beach crowd but a combo of locals and tourists looking for a good value. The room was beautiful with a modern appliances and finishings. We were lucky to get an ocean view on the top floor which had a very nice balcony facing the ocean. If you don't get a ocean view room you can get the same view, maybe better from the pool deck which faces the ocean. Make sure you spend some time there as you can get great views and sun without the sand in your toes. The beach is a short walk across the street and through the park. We did not take advantage of the resort beach facility. Overall with the nice room & great view this was a great deal. Just try to overlook the street location and regular folks in and out of the hotel. ...read more

Couple
Sarah from Covington, KY
March 10, 2013
Couple
9.0
Location... on the beach close to everything shopping, dining, and beach
No
Couple
Raja from Jersey City, NJ
February 24, 2013
Couple
1.0
Its on ocean drive
This room is not 4 stars. It should be 1 star

Worst places to stay in ocean drive

Business Traveler
Brad from Charlotte, NC
February 8, 2013
Business Traveler
5.0
Location
They tacked on a 25 dollar charge over top of Priceline for a really terrible breakfast. It included chairs at some resort too, but I didn't need or want that.

They charge extra fees which basically removes the benefit of going with Priceline.

Couple
Verified Hotel Guest from Tallahassee, FL
January 31, 2013
Couple
7.0
The best part about this hotel was its location - right in the heart of South Beach on Ocean Drive.
It's a little dated and the rooms had a strange smell.

I would definitely stay in this hotel again. The rooms had been recently renovated and its location is perfect. They have chairs for the beach and a rooftop pool.

Couple
Verified Hotel Guest from Shelburne, VT
January 24, 2013
Couple
4.0
Staff was friendly
This is definitely not a 4* hotel. The mattress was old and very uncomfortable. The furniture looked as though it was purchased at a garage sale. Staff members were shouting in the hall at 6am.

We have Pricelined many hotels...this was not up to par. We were put in a studio on the 3rd floor...the furniture looked as though it was purchased at a garage sale. The mattress was old and not comfortable...the floor was dirty.

Couple
Gerard from Delray Beach, FL
January 14, 2013
Couple
3.0
not 4 star by any means, this is misrepresented!!!
read above, this is above a fridays.

not 4 star by any means. do not consue with the Hilton Bentley down the street

Reviews of Bentley Hotel
(1 - 10 of 65 reviews)
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