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Best Western Avalon Hotel

Best Western Avalon Hotel

Best Western Avalon Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 6.9/10
10100 I-10 Service Road
New Orleans, LA 70127
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Hotel Guest Rating for Best Western Avalon Hotel in New Orleans

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Based on 65 reviews from guests who stayed at the
Best Western Avalon Hotel
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 6.1.0
6.1
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Hotel Guest Reviews of the Best Western Avalon Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(6) | Solo Traveler(8) | Traveling as Couple(13) | Family with Young Children(4) | Family with Teens(6) | Senior Traveler(1) | Group Traveler(4)
Business Traveler
James from Ruson, LA
February 24, 2013
Business Traveler
7.0
Location was good for my purposes and the staff was very efficient.

My room had towels left from the previous guest and the hotel had some cosmetic dings (bent elevator doors, television credenza where the doors would not stay open). The breakfast selection was very generic and average.

Family Traveling with Young Children
Zachary from Fort Polk, LA
February 21, 2013
Family Traveling with Young Children
8.0
It was very affordable and wasn't too far away from downtown New Orleans and the French Quarter.
I don't know what cleaning products the staff used but the hotel had a strange smell... Sometimes it smelled like Orange Glo, sometimes it smelled like old makeup.

The hotel wasn't above and beyond my expectations, but it was adequate enough to act as a pit stop for our New Orleans getaway. My only pet peeve was about the continental breakfast, the staff didn't do very good at keeping the food replenished, and I saw them helping themselves and eating right at the bar on more than one occasion.

Couple
Karen from Marietta, PA
January 15, 2013
Couple
6.0
The price.
It was under renovation and not many guests so the breakfast was quite shotty.
Couple
Gunther from Schwabach, Germany
September 6, 2012
Couple
2.0
frontdesk was very helpfulin sortingout all the problems
it was dirty, the floors smelt, the rooms smelt,this place desperately needs investments

Too many mistakes and errors happened: at first they didn't find my name on the list. After a looong wait it turned out they had filed me under my first name, the next day our keys didn't work anymore. The third night we had to move to a new room as our previous room hadn't been cleaned, the following morning a flooded bathroom floor due to a clogged toilet made my wife finally go nuts. When we checked out we were told that all that had only happened as they had erroneously listed my prebooking for the year 2013 (and not 2012), By far the worst experience of our trip through the American south.Front desk staff were (very) helpful, indeed. ...read more

Family Traveling with Young Children
Mary from Fort Worth, TX
August 15, 2012
Family Traveling with Young Children
2.0
Nothing
Rooms had a bad odor beds and bath rooms it smelled like a boys gym!
Family Traveling with Teens
Verified Hotel Guest from Mcallen, TX
August 13, 2012
Family Traveling with Teens
3.0
The price.
Musty smelling.

The price was good for a one night passing thru town.

Couple
Ephraim from Indianapolis, IN
July 9, 2012
Couple
7.0
The free breakfast was nice.
The tiny pillows made it hard to get comfortable

It was in a nice location, but the rooms definitely need updated. Plus, the bathrooms were TINY! The staff was friendly and helpful.

Business Traveler
Andy from Washington, GA
June 25, 2012
Business Traveler
2.0
It was inexpensive.
Our phone did not work. Had to use my cell for local calls.

They are not customer friendly.

Couple
Roy from La Porte, TX
May 16, 2012
Couple
10.0
Considering that 10 other relatives stayed downtown with no advance notice of a parking fee of 40 to.
Sowing it's age.
Business Traveler
Mike from Chantilly, VA
May 13, 2012
Business Traveler
2.0
Decent location, not far from downtown New Orleans.
Horrible smell of mold in the room. The neighborhood was also bad.

I would avoid this hotel. They have mold problems.

Reviews of Best Western Avalon Hotel
(11 - 20 of 44 reviews)
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