Hotels in Pittsfield

Best Western Berkshire Hills Inn And Suites

Best Western Berkshire Hills Inn And Suites

Best Western Berkshire Hills Inn And Suites Image
2 and 1/2 Star
Hotel Guest Rating: 8.7/10
1350 West Housatonic Street
Pittsfield, MA 01201

Hotel Guest Rating for Best Western Berkshire Hills Inn And Suites in Pittsfield

# 1 of 7 hotels in Pittsfield
Based on 32 reviews from guests who stayed at the
Best Western Berkshire Hills Inn And Suites
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Best Western Berkshire Hills Inn And Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Cambridge, MA
May 4, 2013
Couple
10.0
This hotel had a wonderful breakfast!

We had a great experience and were exceptionally pleased with the breakfast offerings which included eggs, bacon and sausage on top of the usual waffles and continental breakfast fare.

Couple
Dennis from Tuckerton, NJ
April 20, 2013
Couple
7.0

This hotel is your basic hotel room. It was clean, the bed was comfortable. The only contact with employees was at the reservation desk and the encounters were pleasant. I would stay at this hotel again.

Couple
Kathleen from Skaneateles, NY
March 12, 2013
Couple
9.0
cleanliness is foremost for me, and that was excellently met.The bed was also very comfortable, the decor of the room surprisingly attractive.It was nice to walk into, quite welcoming. The staff was polite, the location was convenient and easy to find.
the hotel was not a problem. Wish there were better places to dine close by, but that really is not a reason NOT to stay here again.
Couple
Verified Hotel Guest from Roslindale, MA
February 20, 2013
Couple
9.0
The staff was very helpful.
The good things at breakfast ran out by 7:15am.
Verified Hotel Guest from Bellport, NY
February 13, 2013
10.0
We had to cancel because of the blizzard. They were very cooperative and understanding even though we canceled only one day ahead.
Peter from Westerly, RI
February 10, 2013
9.0
Nice clean room. Well equipped with fridge and microwave.
Couple
Christine from Woodbridge, VA
February 2, 2013
Couple
9.0
The rooms are very nice, especially for the area. Convenient location. Pretty clean and has all of the amenities.

The rooms are very nice, especially for the area. Convenient location. Pretty clean and has all of the amenities. Looks like it was recently remodeled.

Family Traveling with Young Children
Stanley from Toronto, Canada
January 1, 2013
Family Traveling with Young Children
8.0
Very easy to move in and out of: check-in, check-out, baggage carts, breakfast service all very smoothly operated.
The 2 public computers were not responsive all the time. Fitness center should have exercise mats.

It's not on the main drag of the Berkshires (which is route 7), but it's an easy 3-mile drive along route 20 to downtown Pittsfield, where 20 meets 7.

Couple
Gerard from Holbrook, MA
December 27, 2012
Couple
8.0
The hotel was very neat and clean, staff was helpful and breakfast was provided
Solo Traveler
Priceline Guest from Fairport, NY
December 18, 2012
Solo Traveler
9.0
My room was very clean, and was thankful for a temperature-based thermostat.
I really can't complain, but if I had to pick something, I'd say the elevator was quite slow, and I didn't find the stairs in a convenient location to use instead.

I only stayed one night for a nearby wedding, I guess I wasn't expecting much from the hotel but it turned out a pleasantly quiet and clean place to stay.

Reviews of Best Western Berkshire Hills Inn And Suites
(1 - 10 of 22 reviews)
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