Hotels in Benicia

Best Western Plus Heritage Inn

Best Western Plus Heritage Inn

Best Western Plus Heritage Inn Image
2 and 1/2 Star
Hotel Guest Rating: 8.3/10
1955 East Second Street
Benicia, CA 94510
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Centrally located in the Historic Waterfront Community of Benicia, just minutes from Vallejo, home of Six Flags Marine World, the Napa Valley Wine Region, and the Greater San Francisco Bay Area, the Best Western Heritage Inn is an ideal setting for business or pleasure travel.The hotel specializes in attentive, personal service. It features spacious, richly furnished guest rooms, with king or queen beds, and many with in-room whirlpool tubs. ...read more

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Best Western Plus Heritage Inn Amenities

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  • 24-hour front desk
  • Accessible facilities
  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bell staff/porter
  • Business center
  • Cable television
  • Coffee/Tea maker
  • Complimentary breakfast
  • Complimentary continental breakfast
  • Complimentary full american breakfast
  • Complimentary in-room coffee or tea
  • Conference facilities
  • Connecting rooms
  • Cribs
  • Data port
  • Desk
  • Elevators
  • Evening reception
  • Fax service
  • Free local calls
  • Free parking
  • Front desk
  • Hairdryer
  • Hearing impaired services
  • High speed internet access
  • High speed internet connection
  • Ice machine
  • Interior corridors
  • Internet access
  • Ironing board
  • Laundry/Valet service
  • Meeting rooms
  • Microwave
  • Motorcycle parking
  • Multilingual staff
  • Non-smoking
  • Non-smoking rooms (generic)
  • Onsite laundry
  • Outdoor pool
  • Photocopy center
  • Pool
  • Recreational vehicle parking
  • Refrigerator
  • Safe
  • Safe deposit box
  • Security
  • Spa
  • Speaker phone
  • Truck parking
  • Voice mail
  • Wake-up calls

Hotel Guest Rating for Best Western Plus Heritage Inn in Benicia

# 1 of 3 hotels in Benicia
Based on 40 reviews from guests who stayed at the
Best Western Plus Heritage Inn
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Best Western Plus Heritage Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
William from Mount Shasta, CA
April 21, 2012
Solo Traveler
9.0
Nice bed, very soft.
The fact that they charged me after I had already paid priceline

Nice motel, very clean , limited parking.

Couple
Joe from Ulm, AE
March 11, 2012
Couple
9.0
All inclusive, spacious clean room and good bed.
Strange smell, smoke of smoking guest rooms all over hotel.
Couple
Vicki from Windsor, CA
February 21, 2012
Couple
7.0
Comfortable thick absorbent towels, although needs better softener in the detergent. Breakfast, okay, but plentiful.
Walls too thin.
Business Traveler
Big Will from Oceanside, CA
January 31, 2012
Business Traveler
8.0
Staff, maid services was very helpful and friendly I felt welcome there.
I did not like the smell my room had a musty smell.

I had stayed there years ago the Hotel is very nice and the maid service was right on time. Front desk was very friendly good parking good location.

Couple
Jill from Ridgecrest, CA
January 24, 2012
Couple
10.0
Great customer service and a beautiful room.

We chose this Best Western after our original reservations fell through at an awful place. It was so nice to be greeted by such friendly staff at the Best Western, and our room was beautiful. It was so nice that we decided to extend our stay. Although there was a little confusion about availability, Priceline and Best Western were able to accommodate us in the same room at the same price. We were extremely satisfied with our experience here.
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Couple
Suzanne from Thousand Oaks, CA
December 31, 2011
Couple
9.0
I like all the amenities offered.
The bathroom could use some updating and it also could be cleaner.
Couple
Bob from Redondo Beach, CA
November 29, 2011
Couple
10.0
Friendly staff, well kept grounds, clean facility, surprising breakfast, and checkout was a breeze.
Couple
Richard from Sparks, NV
November 10, 2011
Couple
5.0
On arrival was informed that I had been assigned a smoking room. However, I could upgrade for an additional $20 per night.
Couple
Chris from Daly City, CA
October 31, 2011
Couple
1.0
Soft bed.
Faulty whirlpool tub, uncomfortable toilet seats, and staff doesn't care.

Do not stay here unless you want to be talked down to and denied what you paid for!

Couple
Kathleen from Sunnyvale, CA
September 21, 2011
Couple
9.0
Beautiful lobby; very friendly and helpful check-in staff; EXCELLENT full breakfast buffet.
Incredible number of smokers -- and they smoked around the pool and other public areas one would pass through.
Reviews of Best Western Plus Heritage Inn
(1 - 10 of 21 reviews)
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