Hotels in Barboursville

Best Western Huntington Mall Inn

Best Western Huntington Mall Inn

Best Western Huntington Mall Inn Image
1 Star
Hotel Guest Rating: 7.2/10
3441 U S Route 60 East
Barboursville, WV 25504
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Hotel Guest Rating for Best Western Huntington Mall Inn in Barboursville

# 2 of 4 hotels in Barboursville
Based on 34 reviews from guests who stayed at the
Best Western Huntington Mall Inn
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Best Western Huntington Mall Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Cincinnati, OH
March 25, 2013
Business Traveler
8.0
Location and generally comfortable room. Decent breakfast buffet.
The carpeting seemed in need of cleaning and repair in some spots. Dining area was somewhat dimly lit.
Couple
Alan from Mcdowell, KY
February 5, 2013
Couple
9.0
Large room that was clean. Desk and chair that provided a place for laptop.Nice size flat panel T.V.
The control knob on shower was difficult to adjust to the right temperature.

Close to the Mall. Plenty of resturants available nearby. Quiet, plenty of lighting outside. I felt comfortable and safe. The room was clean and I did not see any bugs.

Couple
Amy from Charleston, WV
January 3, 2013
Couple
10.0
Check in was fast and the clerk was super nice.
N/A

I was surprised they don't like locals to book at their hotel. My boyfriend lives with his mother (good grief) and I wanted to spend New Years with him so he wouldn't have to drive to Charleston after he worked a double shift at the restaurant that day. I had a nice stay. Very nice Hotel!

Couple
Susan from Apex, NC
September 18, 2012
Couple
1.0
There was nothing to like about this hotel.
Hotel lobby and halls were dirty. Only rooms available were smoking. When I turned on the light in the room a big roach scurried under the furniture.

This hotel is running a scam. When I checked the room out there was a big roach in the middle of the room that ran under the furniture when I turned the light on. This hotel is used mainly by construction workers and is not a decent place for families. The room was too bad to stay the night so we left. Checked for a room in three other hotels in the area and they were all full. This was the only hotel with a vacancy and now I know why.
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Couple
Belinda from Lusby, MD
September 5, 2012
Couple
7.0
Room has a refrigerator and microwave which was very convenient!
The hallway smelled of wet cigarettes!

I would stay here again, having the fridge and microwave were a bonus, that we don't normally see in more expensive hotels. Carpeting in hallway needs to either be cleaned or replaced, the stale cigarette smell (although this is a non smoking facility) detracts from the overall cleanliness of the hotel.

Family Traveling with Young Children
Scooby from Flatwoods, KY
September 4, 2012
Family Traveling with Young Children
1.0
It was beside the Huntington Mall.
Bugs in our room, staff in the "dining" were rude.

If I was working out of town by myself, it would be an ok overnight stay.

Couple
Sue from Fort Wayne, IN
August 28, 2012
Couple
8.0
The bed was very comfortable.
Air-conditioning was not very efficient at removing humidity.

Nice enough for one night.

Couple
Charles from Ypsilanti, MI
August 16, 2012
Couple
4.0
Location was great.
No WiFi, outdated, mold in bathroom ceiling, old torn carpet in room and hallway.

I thought I had gotten a great price for a Best Western Hotel. This hotel made me rethink the quality of Best Western hotels. The hotel had no Wi-Fi. The one lobby computer and printer was broken. The hallways to the rooms had that old and crappy feeling. The room was clean, but the carpet was torn, old, and dirty feeling. The walls were paper thin. You could hear everything in the hallway. I could hear those in other rooms taking showers. There was mold on the ceiling in the bathroom. The old air conditioner was loud. Wait, could this be a Hotel 6.
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Family Traveling with Teens
Vicki from San Jose, CA
July 31, 2012
Family Traveling with Teens
7.0
Neat and clean, friendly staff for the most part.
Room next door had a dog that was left alone from mid-afternoon to after 11pm, barking non-stop. Front desk would do nothing.

One night barking dog next door was vocal and jumping on the door until 2 a.m., and apparently vibrated the security lock shut. from 2 a.m. to after 3:30 am. hotel staff and room renter were trying to force the door open, awakening and disturbing all rooms around it.

Solo Traveler
Scott from Scott Depot, WV
July 22, 2012
Solo Traveler
9.0
Close to mall and restaurants.

The hotel was nice and very clean. I will stay there again if traveling but I will book my own room.

Reviews of Best Western Huntington Mall Inn
(1 - 10 of 31 reviews)
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