Hotels in Kaufman

Best Western La Hacienda Inn

Best Western La Hacienda Inn

Best Western La Hacienda Inn Image
2 Star
Hotel Guest Rating: 6.0/10
200 East Highway 175
Kaufman, TX 75142
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Hotel Guest Rating for Best Western La Hacienda Inn in Kaufman

# 1 of 2 hotels in Kaufman
Based on 17 reviews from guests who stayed at the
Best Western La Hacienda Inn
Overall Quality Score
user rating 6.0.0
6.0
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 6.9.0
6.9
Location of Hotel
user rating 6.6.0
6.6
Hotel Dining
user rating 4.1.0
4.1
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Hotel Guest Reviews of the Best Western La Hacienda Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Billings, MO
May 8, 2013
3.0
Breakfast was very good
Too close to highway. Like trying to sleep on the interstate

.King bed old and rolled to the middle, Front desk person needed an attitude adjustment. Tried to charge me for a no show resrvation I didn,t make!

Group Traveler
Anita from Tyler, SD
April 25, 2013
Group Traveler
10.0
Above average in all catagories.
No. It worked well for our needs, was close to everything with easy access and the desk clerk gave us excellent directions.

It was clean and very nice!

Group Traveler
April from Frisco, TX
December 9, 2012
Group Traveler
3.0
The breakfast was great! And the staff was nice, just not extremely helpful.
We had reseverd a non-smoking room and when we walked in you could tell someone had been smoking in the room. We called the front desk to see if there was anything they could do and they didn't help at all.

This place has a great breakfast!

Solo Traveler
Cathy from Sunnyvale, CA
November 16, 2012
Solo Traveler
8.0
Convenient. Loved the breakfast waffle!! Good service staff. Appreciated the refrigerator and microwave.
Dissapointed the hot tub wasn't working and pool was closed.

It was ok.

Group Traveler
Priceline Guest from Anna, TX
November 7, 2012
Group Traveler
8.0
Room was clean and spacious.
Breakfast area was small and crowded.
Solo Traveler
Jay from Woodway, TX
October 3, 2012
Solo Traveler
1.0
Nothing, I actually paid for 2 nights but left after 1 night it was that bad.
The parking lot was big.

If you are forced to stay in this hotel, then plan to have a short stay.

Senior Travelers
Marlene from Springfield, MO
September 26, 2012
Senior Travelers
8.0
The TV remote was clean.
We reserved a non-smoking room for the a rate and when we arrived all non-smoking rooms are $15 extra.

Although the manager was working at the desk and in the breakfast area and did his job well, he was not dressed well and was quite unclean. Since he was the person refilling and breakfast foods we did not eat there the second morning and only fixed toast the first morning. However, because of the convenient location and the cleanliness of the room we were not unhappy.

Couple
Jimmy from North Richland Hills, TX
August 16, 2012
Couple
1.0
Nothing. Staff drank alcohol openly on the job!
Needs to shut down worst experience ever!

Horrible fleas in our room, had to be moved to new room and was cursed at by staff who were drinking on the job and staff walked into room and opened the bathroom door while my wife was in the shower! This place should be shut down and manager should be fired also had $50 stolen off the vanity! I am in the business and have never experienced anything of this nature I've stayed at over 20 different best western locations and have always remained loyal! My staff and all employees and myself will never stay there ever again and best western will be blacklisted as a option to stay for all future endeavors! I have never filled out a satisfaction survey before now but took one hour out of my honeymoon in hopes something will be done to resolve these issues! I wouldn't let my worst enemy stay there!
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Solo Traveler
Tessa from Bunkie, LA
July 12, 2012
Solo Traveler
9.0
Great Breakfast!
locals pass out drunk in the parking lot
Business Traveler
D from Temple, TX
April 4, 2012
Business Traveler
10.0
Location,Friendly Staff
Stuck in a smelly smokers room!
Reviews of Best Western La Hacienda Inn
(1 - 10 of 16 reviews)
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