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Best Western Mason Inn

Best Western Mason Inn

Best Western Mason Inn Image
2 and 1/2 Star
Hotel Guest Rating: 7.8/10
9665 Mason Montgomery Road
Mason, OH 45040
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Hotel Guest Rating for Best Western Mason Inn in Mason

# 6 of 15 hotels in Mason
Based on 56 reviews from guests who stayed at the
Best Western Mason Inn
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Best Western Mason Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(2) | Solo Traveler(5) | Traveling as Couple(13) | Family with Young Children(11) | Family with Teens(6) | Senior Traveler(4) | Group Traveler(3)
Solo Traveler
Verified Hotel Guest from Toledo, OH
May 3, 2013
Solo Traveler
10.0
Cleanliness, Friendly Staff, Nice Fitness room
no

Good hotel, great price. Will definitely stay again in future.

Couple
Steven from Lafayette, IN
April 25, 2013
Couple
7.0
The staff was very friendly and professional.
The rooms were a bit small for what I payed. They were to narrow.

Motel was easy to get to very nice staff but rooms are a little narrow.

Group Traveler
Verified Hotel Guest from Tolono, IL
April 25, 2013
Group Traveler
3.0
Staff was curtious!
The pool and hot tub had so much chemicals it burned your eyes to just be in the area! Grout in the tub was nasty.

Staff was helpful with things to do in the area! That's about it. Took 20 mins just to check in get to the room and there is no hot water! Called to see if they could do anything. Someone showed up the next Day to tell us he would be back to fix it never did. Cigarette holes in sheets! I can be ok with all this for the money we paid, until we went to the pool! The area isn't ventilated! You are in the hot tub for 5 mins and your eyes are burning from chemicals! So many chemicals in fact my husband had a burn on his leg for about 24 hours because the amount used. Being it was April we were looking forward to the pool it was a disappointing ...read more

Family Traveling with Teens
Verified Hotel Guest from Loveland, OH
April 11, 2013
Family Traveling with Teens
8.0
We enjoyed the free,very tasty and full of variety breakfast each morning. We enjoyed the pool and the extended hours for it.

We wanted a hotel that had an indoor pool and was close to our home/work (we were getting work done on our home and had to move out for a few days) and this hotel met our needs. Free breakfast was definitely helpful for saving money. It was close to many good family restaurants too.

Family Traveling with Young Children
Derita from Indianapolis, IN
April 7, 2013
Family Traveling with Young Children
8.0
The hotel was clean, the pool area was nice and the beds were nice and comfy!
Family Traveling with Young Children
Jen from South Haven, MI
April 1, 2013
Family Traveling with Young Children
2.0
rooms had been updated recently
the pool / hot tub area was old and dirty, the towels to dry off were wet from the moisture, & the pool was cold, the hot tub luke warm, the smell of chemicals gave me a headache, after a long day of driving I was very, very disappointed!

breakfast buffet was a disappointment ... not worth the price for the lack of amenities

Solo Traveler
Verified Hotel Guest from Linden, MI
March 19, 2013
Solo Traveler
8.0
It was easy to get in and out of and the breakfast was decent.
They only had a small blanket on each bed, and I got incredibly cold at night, meaning I had to turn the heat on.

Great place for the price!

Family Traveling with Young Children
Verified Hotel Guest from Columbia, TN
February 27, 2013
Family Traveling with Young Children
6.0
Was a nice hotel for the price
Breakfast wasn't that great
Business Traveler
Michael from Glenwillow, OH
February 25, 2013
Business Traveler
9.0
Hotel was exactly as described in the reviews. Clean, near plenty of places to eat and the staff was pleasant. Lastly the complementary breakfast was actually good.
Couple
Cynthia from Westlake, OH
February 24, 2013
Couple
9.0
desk clerk at check in was great.
when we were checking out the desk clerk and another man were having a heated conversation about a customer complaint that his room didn't get cleaned.
Reviews of Best Western Mason Inn
(1 - 10 of 44 reviews)
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