Hotels in Birch Run

Best Western Of Birch Run/Frankenmuth

Best Western Of Birch Run/Frankenmuth

Best Western Of Birch Run/Frankenmuth Image
2 and 1/2 Star
Hotel Guest Rating: 7.3/10
9087 Birch Run Road
Birch Run, MI 48415
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Hotel Guest Rating for Best Western Of Birch Run/Frankenmuth in Birch Run

# 3 of 6 hotels in Birch Run
Based on 189 reviews from guests who stayed at the
Best Western Of Birch Run/Frankenmuth
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Best Western Of Birch Run/Frankenmuth

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Jillian from Hancock, MI
May 7, 2013
Family Traveling with Young Children
6.0
decent breakfast
The wifi didn't work in our room and housekeeping was horrible! They only made one bed, didn't empty garbage can, left empty cups and containers on nightstand and left old partially drunk cartons of milk on desk!

Beware the housekeeping!!

Couple
Dennis from Dublin, OH
April 30, 2013
Couple
4.0
hotel is old with few updates, ice machine broken, and ac/heat below average.
see above.

i would NOT recommend this hotel to others.

Business Traveler
Jacqueline from Jackson, MI
April 14, 2013
Business Traveler
1.0
I found hairs and stains on all the pillows and sheets. It was disgusting.
Family Traveling with Teens
Verified Hotel Guest from Fishers, IN
April 10, 2013
Family Traveling with Teens
9.0
The room was a great size! Very close to the outlet mall. Not a far drive to Frankenmuth.
We didn't have towels when we arrived but brought them right away when I called. Also, breakfast could of been better. Not enough help first day. Second day they had no OJ, Apple Juice or milk. Pool had no towels

I would stay again

Family Traveling with Young Children
Dawn from Fraser, MI
April 9, 2013
Family Traveling with Young Children
9.0
Equally liked the very helpful and pleasant staff, clean rooms, nice pool and spa.
check in was late due to unstaffing for housekeeping, workout room was small.

Star rating was lower than actual service and hotel. The actual stay was wonderful! Hotel has a little bit of everything. Bar and free breakfast was extra bonus especially for price. Will visit again!

Family Traveling with Teens
Verified Hotel Guest from Tecumseh, MI
April 8, 2013
Family Traveling with Teens
6.0
The morning desk person was very helpful with directions.
We had to wait 1 1/2 hours to check-in because our room wasn't ready at posted time of check-in. Requested an extra towel/washcloth the next morning and they were out of washcloths - the hotel was filled to capacity but staff didn't seem able to keep up.
Family Traveling with Young Children
Chris from Upper Sandusky, OH
March 18, 2013
Family Traveling with Young Children
8.0
Good hotel, nice location, ncie staff.
Breakfast was okay, not great. Just a few choices, no fresh fruit, just easy things and waffles. Don't know why the pool can't be open in the early morning when we love to swim.
Solo Traveler
Tom from Cassopolis, MI
March 18, 2013
Solo Traveler
3.0
staff was great,
the bathroom,shower area was set up for wheelchair accesible,wasn't impressed.Also seemed I was put out in the back 40 for a room because of booking it with you instead of with Best Westerns website.
Couple
Michael from Wyoming, MI
March 15, 2013
Couple
5.0
it was conveniently located to where we wanted to go
there was a strange odor in the room - like trying to cover up something

room was smaller than expected

Family Traveling with Young Children
Verified Hotel Guest from Markham, Canada
March 13, 2013
Family Traveling with Young Children
9.0
The hotel staff was very helpful to upgrade us to a 2 beds room for our family of 4. The location was convenient to the outlet mall and nearby attractions.
The arcade was a bit old.

The location is conveniently located close to the outlet mall and nearby attractions with helpful staff. I would recommend this hotel to my friends.

Reviews of Best Western Of Birch Run/Frankenmuth
(1 - 10 of 136 reviews)
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