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Best Western Plus Kelly Inn & Suites

Hotel Guest Rating: 9.1/10
4915 Southgate Drive
Billings, MT 59101

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Hotel Details
Guest Ratings & Reviews

Hotel Guest Rating for Best Western Plus Kelly Inn & Suites in Billings

^# 23 of 28 hotels in Billings

Based on 8 reviews from guests who stayed at the
Best Western Plus Kelly Inn & Suites

Overall Quality Score

9.1

Hotel Cleanliness

8.8

Hotel Staff

8.5

Location of Hotel

8.8

Hotel Dining

8.3

Hotel Guest Reviews of the Best Western Plus Kelly Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler(1) | Traveling as Couple(2) | Family with Young Children(2) | Group Traveler(1)

Marcia from Harvey, ND
September 14, 2012
Couple

10.0

The breakfast served was excellent with many good choices.

The bathroom was large with adequate sink space separate from the tub/shower. The staff was friendly and helped with dinner options.

Jessica from Ogema, MN
April 17, 2012
Family Traveling with Young Children

7.0

The room's bedding & the swimming pool.

The power went out and the maid knocked on my door 3 times before check-out. Rude!

Loved the room very clean and comfy. The swimming pool was amazing. But the power went out an 2 hours before check-out right in the middle of me getting ready no one came to tell me what had happened and then when the power came back on the house keepers came to my door 3 times before check out and i think that was very rude they should have given people extra time since the power had gone out. And I know for a fact that there not supposed to bother you tell after check-out time. ...read more

Tara from Westby, MT
August 2, 2011
Couple

10.0

The Kelly Inn was so quiet & peaceful! The staff was so friendly and helpful!

The floors in the hallways and stairwells needed some cleaning.

This was probably the best hotel I've stayed at in Billings (And I've stayed at A Lot!)

Lisa from Gallatin Gateway, MT
April 17, 2011
Business Traveler

9.0

Property exceeded expectations - contemporary style, excellent condition of bed, furniture, appliances, VERY clean & well maintained.

Little bit of a drive to Metro Center, better restaurants.

Ray from Sheridan, WY
November 19, 2010
Group Traveler

9.0

Nice rooms and atmosphere.

Housekeeping staff left dirty towels from previous guest hanging on back of bathroom door.

Harley from Gillette, AA
May 13, 2010
Family Traveling with Young Children

9.0

I liked the cabin type decor.

Although
I liked the pool it would be better if it was a little shallower on one end.

This hotel is a nice family friendly place, it is great for children ages 4 and up if you are going for the pool due to the 1-1/2 foot water level, to 3 feet. The cabin type decor is comforting.

Reviews of Best Western Plus Kelly Inn & Suites
(1 - 6 of 6 reviews)

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Hotels in Billings

Best Western Plus Kelly Inn & Suites