Best Western Plus Rockwall Inn & Suites

I think for the money we spent, we would return again, but with the disappointing breakfast, we might check-out other hotels in the area with the same stars. All of the ready made microwave type foods was not healthy or appetizing. Waffle maker would have been a nice addition, fresh fruit sliced and in a covered bowl on ice. Just a few things to make it more attractive. Hard boiled eggs for those wanting the real egg, not the fake egg parties. Maybe some breakfast breads as in cranberry bread or banana bread instead of muffins. ...read more

Excellent room for the price. Perfect, inexpensive, yet very nice, place to stay while visiting in the area. Centrally located.

Good response when I asked for 2 beds - they already had reserved a King room for us, but we needed room for 4 guests. Some hotels have begun to fuss when you get a priceline room and ask for a 2-bed room. We really appreciated that! The reservation clerk changed our room with a smile.

Overall a great little place to stay. The hotel had recently had a makeover and some renovations. The beds were pretty comfortable and the TVs were good. The location and small parking lot would be my only complaints, but overall a great little place to stay.

The morning was the best time you wake up to the most sweet lady doing the breakfast. She would make sure that everything was there for you and if she had anything that was out for you she would get it. The rooms where clean and had space to move around also the pool was a plus. The Kids loved it as I love the hot tub!

Nice, and clean hotel. Comfortable beds and nice size TV. Looked like it had been recently remodeled and updated. Appreciated having a small refrigerator and microwave.

Wireless Internet was less than impressive and they do NOT have wired connections in the room. They removed those with the remodel. We were unable to use our Roku box because their Internet blocked it. Also there were cockroaches and baby lizards in our room. It was surreal. The cockroach was 1.5 inches long. I guess you could say it was Texas sized. I noticed along the side of the wall cockroach sheddings. GROSS! We had two rooms and both had food on the floor when we got in them. When we put our towels on the floor for fresh towels they would just fold them and put them back on the shelf. Disgusting! The pool heater was broken and it was ice cold even in the middle of summer. On the positive Paula in the dining room and Cheree at the front were most helpful and kind. Also, the location was great. The beds were super comfortable but honestly, after seeing the cockroaches we couldn't sleep. ...read more

It, was very nice, and the Staff Excellent, Rooms were kept clean. One must have a Car , as You cannot get to the Shopping Areas, as they are across Interstate 30, and there is no Public Transport. Rockwall Texas and surrounding Counties are (DRY), there is only 1 Liquor store in the Area and it is a Private one and The Staff are very friendly.