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Best Western Plus Turtle Brook Inn

Best Western Plus Turtle Brook Inn

Best Western Plus Turtle Brook Inn Image
2 and 1/2 Star
Hotel Guest Rating: 7.0/10
555 Northfield Avenue
West Orange, NJ 07052
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Hotel Guest Rating for Best Western Plus Turtle Brook Inn in West Orange

# 3 of 4 hotels in West Orange
Based on 28 reviews from guests who stayed at the
Best Western Plus Turtle Brook Inn
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Best Western Plus Turtle Brook Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(2) | Solo Traveler(5) | Traveling as Couple(4) | Family with Young Children(4) | Family with Teens(2) | Senior Traveler(3)
Couple
Katrina from Norwalk, CT
May 16, 2013
Couple
6.0
The free breakfast
The free breakfast area was understaffed and therefore was not cleaned in a timely manner

The hotel is nothing special, but it gets the job done. Although it wouldn't be my first choice in accommodations, I would stay here again given the fair price compared to other hotels in the area.

Family Traveling with Teens
Verified Hotel Guest from Orchard Park, NY
May 9, 2013
Family Traveling with Teens
8.0

The hotel found a wallet in my room left behind by one of the boys traveling with me. The hotel called and told me and I asked them to mail it to me. They did and nothing was missing. Nice to know the staff has integrity. Great experience.

Couple
Verified Hotel Guest from Woodridge, IL
May 1, 2013
Couple
5.0
The staff was very helpful, especially when we had to change rooms the last night because the toilet had broken
The rooms could use some updating (loose fixtures, small bathrooms, new caulking)

This hotel is fine just for using it as an overnight place to sleep. As mentioned before, it could use some updating and remodeling. Otherwise, I would come back because of it's location.

Senior Travelers
Verified Hotel Guest from Newnan, GA
April 18, 2013
Senior Travelers
4.0
Staff were nice. rooms ok,
Breakfast was terrible,

location was marginal, hotel was old and run down,

Solo Traveler
Priceline Guest from Durham, NC
December 29, 2012
Solo Traveler
7.0
Staff was very pleasant; breakfast good.
Hotel is a little dated. I had a prblem with the lock in my room and it was not fixed to my satisfaction before I left (the loick did not engage without slamming the door).
Senior Travelers
Debbie from Phelps, NY
December 10, 2012
Senior Travelers
8.0
The hotel staff was very friendly and helpful, very welcoming.
I felt the price was a little high, but given the area perhaps it is acceptable.

The continental breakfast was very nice, lots of variety and fresh. Most pleased with this! The rooms were easily accessible, beds were very comfortable.

Business Traveler
Deborah from Manahawkin, NJ
December 3, 2012
Business Traveler
9.0
convienant location, close to locval business
nothing
Solo Traveler
David from Cochranville, PA
October 15, 2012
Solo Traveler
1.0
First room closet doors were laying on bed, TV didn't work, and room had musty odor. Second room entrance door didn't shut securely, had slight musty odor, and fan in bath didn't work.
Verified Hotel Guest from Warner Robins, GA
October 2, 2012
9.0
The rooms were nice and large.
Was not a very good view from my room.

The hotel was very convenient and a central location met all my needs and expectations.

Senior Travelers
Anne from Rochester, NY
September 27, 2012
Senior Travelers
10.0
Beds were very comfy! Office staff were very helpful and pleasant.
Reviews of Best Western Plus Turtle Brook Inn
(1 - 10 of 21 reviews)
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