Hotels in Portland

Best Western Pony Soldier Inn-Airport

Best Western Pony Soldier Inn-Airport

Best Western Pony Soldier Inn-Airport Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
9901 Ne Sandy Blvd
Portland, OR 97220
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Hotel Guest Rating for Best Western Pony Soldier Inn-Airport in Portland

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Based on 55 reviews from guests who stayed at the
Best Western Pony Soldier Inn-Airport
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the Best Western Pony Soldier Inn-Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
John from Boise, ID
March 3, 2013
Couple
10.0
We have stayed before, and the room and staff met all our expectations.
No, everything was good!

Location is excellent with great access to PDX. Elmer's restaurant is walking distance across a parking lot, and a breakfast is provided. Meets all our needs.

Solo Traveler
Anton from Venlo, Netherlands
March 1, 2013
Solo Traveler
8.0
staff is super helpful
could be cleaner, less smelly

great hotel for business travelers; kind staff, certainly worth tripadvisors past recommendations

Couple
John from Parksville, Canada
December 29, 2012
Couple
10.0
We like the rooms. They are modern and very roomy
No. Its a great place.

We have stayed here many times before and find the staff friendly and very helpful. The rooms are very nice. If this Best Western was in a different city or location it would command a much higher price.

Family Traveling with Teens
Diane from Lakewood, WA
December 19, 2012
Family Traveling with Teens
10.0
The hotel was absolutely accommodating and the staff was kind and professional.
The towels were a little thread bare.

We go to the Grotto every year and spend time enjoying the Portland scene. This hotel has a great location and a great price. We felt safe and enjoyed the amenities which were available to us! My daughter left her pajamas and they are waiting for my sister to come by and retrieve them. Very kind and nice staff.

Couple
Priceline Guest from Kennewick, WA
November 26, 2012
Couple
8.0
comfortable bed good location for our visit. Vary friendly and helpful staff.
No complaints
Senior Travelers
Nancy from Happy Valley, OR
September 25, 2012
Senior Travelers
Unwilling to change the double book to the next day.
Business Traveler
Ann from Rochester, MN
September 23, 2012
Business Traveler
6.0
Great complimentary breakfast offered early. Also, early shuttle service to airport.
The business computer
and printer was horrible! Took 30 minutes just to print a boarding pass. I would not stay at this hotel again for that reason.

Breakfast was
great and clean. The room was very quiet. For that reason alone I give the hotel a good rating. Employees okay. We waited for 20 minutes in the shuttle for another party that was getting their luggage. When the driver finally left them. They called upset that the driver didn't wait. As a business traveler and knowing the hotel is five minutes from the airport. I thought it was rude to make us wait so long (it was 10:00 p.m. at night) when the other group was obviously waiting for luggage. The business set up was horrible. I can't remember the last time I traveled when a system was so archaic and slow. The hotel prides itself on business travelers and close to airport, but they didn't seem very business friendly. ...read more

Couple
Lin from Richmond, Canada
September 19, 2012
Couple
9.0
Breakfast is nice in quiet environment, big lot for parking
and
service shows friendly.
It is not easy for shopping around. May be for its distant location.
Couple
Leesa from Eugene, OR
September 19, 2012
Couple
9.0
AWESOME Courtyard with pool and hot tub. Great views and feel, very relaxing.

Easy to fine, nice people and
great courtyard.

Solo Traveler
Verified Hotel Guest from Little Canada, MN
September 13, 2012
Solo Traveler
3.0
Liked house keeping staff. He was very respectful.
Too close to free way ramp. It was right outside the window of my room and it was a smoking room.

I wish there was more option as to which room is selected. I didn't really like that it was a smoking room. I was afraid to make any request in fear of being charged more for switching rooms. I
have stayed at better Best Westerns, this one was a bit disappointing.

Reviews of Best Western Pony Soldier Inn-Airport
(1 - 10 of 30 reviews)
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