Hotels in Waynesville

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn

Best Western Smoky Mountain Inn Image
2 and 1/2 Star
Hotel Guest Rating: 8.2/10
130 Shiloh Trail
Waynesville, NC 28786
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Hotel Guest Rating for Best Western Smoky Mountain Inn in Waynesville

# 1 of 9 hotels in Waynesville
Based on 25 reviews from guests who stayed at the
Best Western Smoky Mountain Inn
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Best Western Smoky Mountain Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Mark from Marietta, GA
February 20, 2013
Family Traveling with Young Children
9.0
Front desk attendant seemed busy (on the phone) when we checked in, but everyone at the hotel was friendly and very attentive to our stay.
Angela from Elizabeth City, NC
January 14, 2013
9.0
Great staff. Clean rooms. Good location
Room doors opened to the outside. Noisy one morning when people started their cars at 5:45 am and were talking loudly.

Great location. Close to western carolina university.(within 30 minutes.)

Family Traveling with Teens
Priceline Guest from Daphne, AL
January 1, 2013
Family Traveling with Teens
8.0
Staff was very kind and friendly.
The breakfast was disappointed.
Couple
Cathy from Chebanse, IL
December 14, 2012
Couple
2.0
no comment
no hot water, outdated, cold room

The room was an ice box when we checked in at 8pm, super outdated, candy next to bed leftover from previous guests, no, and I mean absolutely NO hot water until 6am & we were schduled to be on the road by 6. Not very happy!!! Unfortunately, now my husband absolutely refuses to stay at a Best Western ever again. :/

Couple
Sandra from Dawsonville, GA
December 11, 2012
Couple
5.0
The front desk was friendly. Room was clean.
Kept rolling to the middle of the bed. Older facility, so it had a little bit of a musty odor. Hardly noticeable.

This was okay but would have expected a price of 49.00 or under for the room.

Couple
Nelson from Deltona, FL
September 10, 2012
Couple
9.0
The hotel location, excellent mountain view spectacular certainly we will comeback.
Breakfast kind of poor need to add hot such as sausages, scramble eggs etc.

Good hotel great location to enjoy the mountain, friendly atmosphere.

Family Traveling with Teens
Marie from Dahlonega, GA
July 9, 2012
Family Traveling with Teens
9.0
It had a beautiful view, clean pool host was friendly and helpful, and the flowers.
The hotel lost power within an hour of us checking in, but wasn't there fault no complains.

There was beautiful staying.

Couple
Sheila from Morganton, NC
July 6, 2012
Couple
5.0
View
Needed updates in room

IT was not worth the money, but the view was great.

Couple
Gary from Purlear, NC
June 26, 2012
Couple
9.0
Unbelievable clean facilities and they were friendly.
Too expensive for the amenities even though it was in great shape.

The hotel is old school in design and off the beaten path, but is in wonderful shape and well staffed. However it was over-priced for the location ad amenities.

Solo Traveler
Rathor from Syosset, NY
June 21, 2012
Solo Traveler
9.0
Modern, up to date rooms, confortable beds, spacious room.
Reviews of Best Western Smoky Mountain Inn
(1 - 10 of 16 reviews)
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