Candlewood Suites Austin Arboretum - Northwest

Poorly run. No maintenance staff working on the weekend. Kid at the front gave me a card to call the manager. Will call Candlewood Suites, instead.

clean, neat. easy access

Fantastic, remodeled, great and will stay at again!

Very nice and well designed for business travelers that extend their visits. Had a nice canteen for guests with food and beverage items on the honor system. Well-maintained and nicely landscaped.

For the price this hotel offered me excellent kitchen facilities and a nice clean room. I accept that the rooms only get serviced once a week and that is reflected in the roommate.. However when housekeeping don't show up for the weekly service like what happened to me, it makes the situation so much worse than in a hotel room that is serviced daily. This hotel have ample parking and I felt very safe even when arriving to the hotel late at night. My room was spacious and had a great bed. the television set is of the older type and a little small in a large room like this but they also had a DVD player in the room that was an added bonus Its a pity the housekeeping didn't do their tiny part.. Other than that the kitchen is equipped with a in sink garbage disposal, dishwasher, large fridge, large Microwave oven and 2 plate build in counter stove.
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This hotel definitely met and exceeded my expectations. That being said keep in mind this is an extended stay hotel so think of them as a temporary apt building. This isn't a place where they make your bed and fluff your pillows every morning. You only get housekeeping services once a week.

Candlewood is Great place to live for an extended stay. This I know because I went to Extended Stay America the following week and you can see and feel the difference in quality of service, professionalism and the rooms itself. Candlewood anticipate your needs for a longer than usual stay and address it in advance.