Hotels in Mcallen
Casa De Palmas Renaissance Mcallen Hotel
Casa De Palmas Renaissance Mcallen Hotel
Hotel Guest Rating for Casa De Palmas Renaissance Mcallen Hotel in Mcallen
#
1
of 28 hotels in Mcallen
Based on 162 reviews from guests who stayed at the
Casa De Palmas Renaissance Mcallen Hotel
Casa De Palmas Renaissance Mcallen Hotel
Overall Quality Score
8.7
Hotel Cleanliness
9.0
Hotel Staff
8.9
Location of Hotel
8.8
Hotel Dining
8.1
The Casa De Palmas Renaissance Mcallen Hotel is Recommended for:
business
Recommended by 9 out of 10 guests
couples
Recommended by 8 out of 10 guests
family
Recommended by 8 out of 10 guests
Hotel Guest Reviews of the Casa De Palmas Renaissance Mcallen Hotel
Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.Sort by: All Travelers | Business Traveler(26) | Solo Traveler(15) | Traveling as Couple(33) | Family with Young Children(9) | Family with Teens(6) | Senior Traveler(5) | Group Traveler(4)
Jose from Laredo, TX
May 7, 2013
Couple
May 7, 2013
Couple
This is the second time I have stayed in this hotel and I feel very relaxed.
Leticia from Austin, TX
April 30, 2013
Group Traveler
April 30, 2013
Group Traveler
Yes, the best part was that we had an exceptional view from our room. The pool sure looked inviting except we couldn't take advantage of the facility since we were there for a wedding.
Yes, we wish we would have been advised about a possible problem. We stepped out to the balcony and unbeknownst to us, we set off the fire alarm due to leaving the door ajar. The staff visited to check all was fine and the firemen also paid a visit.
Based on previous incident and response, it would be wise for guests to be informed of that potential possibility so as not to be alarmed as we were. It was quite embarrassing as you may imagine. All else was quite very good. A minor consideration to keep in mind would be to have cleaning staff re-stock the coffee island with extra creamers or powdered creamer packages. For those of us coffee drinkers, we can never have enough. Also, consider letting your guests know up front that connections are available behind the tv for those few that forget to carry their connectors to recharge batteries to items such as the iPhone, iPad etc.. Overall rating is near excellent. ...
Verified Hotel Guest from Houston, TX
April 30, 2013
Solo Traveler
April 30, 2013
Solo Traveler
The staff was extremely friendly and helpful!
The restroom space in the room was really small and not all the elevators were working making it difficult to access the parking garage.
The hotel and staff were great.
Roberto from Birmingham, AL
April 17, 2013
Family Traveling with Teens
April 17, 2013
Family Traveling with Teens
Good location
Not very clean and old.
Breakfast is nothing you want to pay for.
Michael from Spring, TX
April 2, 2013
Solo Traveler
April 2, 2013
Solo Traveler
The pool area was enjoyable
The room was a bit small
Leslie from San Antonio, TX
April 2, 2013
Couple
April 2, 2013
Couple
clean, staff was excellent
Great hotel. Staf was attentive, rooms were exceptionally clean.
Roble from Orlando, FL
April 1, 2013
Family Traveling with Teens
April 1, 2013
Family Traveling with Teens
Great rooms with enough space, clean, never heard noises from other rooms, not even from the common areas and we were in the 1st floor we had a view to the pool which is very nice, complimentary parking, Well located and helpful and friendly staff.
It would be great just to have a microwave and a fridge, that's all we missed. I read comments regarding the place is old, and well it is antique but very well maintaned, elevators are working fine, everthing looks very nice, it is a nice place to stay.
I read comments regarding the place is old, and well it is antique but very well maintaned, elevators are working fine, everthing looks very nice, it is a nice place to stay. May family and I enjoyed staying at Renaissance hotel.
Verified Hotel Guest from Brownsville, TX
March 26, 2013
Group Traveler
March 26, 2013
Group Traveler
Old carpet, with some musty smell, really tiney, not just small, bathrooms. However, the overall experience was good, and if we have to stay in Mcallen again, we will stay again.
Adam from Richardson, TX
March 24, 2013
Family Traveling with Teens
March 24, 2013
Family Traveling with Teens
The hotel has recently been cleaned up, making it a much better place to stay than before. The pool and common areas are great with just adequate rooms.
This hotel is old, as in historical old, so don't expect modern architecture and space. It has been kept up properly.
Mark from Spring, TX
March 19, 2013
Family Traveling with Young Children
March 19, 2013
Family Traveling with Young Children
Beautiful room and public spaces. Free covered parking. Very nice bathroom products. Loved the extra sink.
Would have been nice to have a fridge, looked like there was a cupboard for it, but it was removed. Didn't know about the $20 charge for two beds, but they waived it, so I was happy.
Reviews of Casa De Palmas Renaissance Mcallen Hotel
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(1 - 10 of 100 reviews)
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