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Chicago's Essex Inn

Chicago's Essex Inn

Chicago's Essex Inn Image
3 Star
Hotel Guest Rating: 7.3/10
800 South Michigan Avenue
Chicago, IL 60605
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Hotel Guest Rating for Chicago's Essex Inn in Chicago

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Based on 207 reviews from guests who stayed at the
Chicago's Essex Inn
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Chicago's Essex Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(28) | Solo Traveler(19) | Traveling as Couple(45) | Family with Young Children(17) | Family with Teens(9) | Senior Traveler(1) | Group Traveler(15)
Couple
Laura from Elgin, IL
May 10, 2013
Couple
10.0
Fantastic location and very helpful staff.

Excellent location as it is right across the street from Grant Park and less than a mile from the Musuem campus. The hotel staff was very friendly and knowledgeable. They offer complimentary shuttles to the museums and to Navy Pier, plus they held our bags for us even after we had checked out! A very good experience in the heart of downtown Chicago.

Solo Traveler
Verified Hotel Guest from Saint Louis, MO
May 10, 2013
Solo Traveler
7.0
Very nice remodel to the room. Clean with a very nice design.
Heat and a/c are still "old school" and had to keep the window wide open at night to keep the room cool. Definitely a drawback to this hotel.
Solo Traveler
Heather from Chicago, IL
May 10, 2013
Solo Traveler
7.0
Conveniently located on michigan avenue, adjacent to grant park. You are, however, still in the south part of the loop which means you're at just about the end of everything (but very close to the museums)
I thought the rooms were somewhat small - I guess we usually have 2 beds in a room so maybe that gets you more space, but I felt the rooms were a tad on the small side. The bathroom sink was also the smallest basin I have ever seen...laughable really

If you can get this hotel at a discount, I think it's worthwhile for a short stay. I would not recommend this for people staying longer than 2 nights or people who spend a good amount of time in their room. For downtown Chicago which tends to be pricey due to the occupancy levels, I think it's a good economical option without having to go to a 2-star hotel

Group Traveler
Robert from Hinckley, OH
May 9, 2013
Group Traveler
9.0
Great staff, nice and quiet rooms
Shower flow was horrible, rooms did not get very cold with a/c

Easy access to cabs, vending prices absurdly high, but everything in Chicago is overpriced. Not bad for the value

Jesse from Paducah, KY
May 8, 2013
7.0
The location is what I liked most.
The gym and pool closed early (10pm)for a Saturday.

Overall, a very good experience staying here. The location with all of the activity was good. access from the interstate was good.

Couple
Jennifer from Cincinnati, OH
May 8, 2013
Couple
8.0
Everything was clean and the room was comfortable
I wasn't a fan of the pillows, but everyone's taste is different.

This is an old hotel that they've tried to update to today's standards. It was a great place to stay for a few days, and it was in a great spot for what we had planned!

Couple
Matthew from Cleveland, OH
May 7, 2013
Couple
10.0
Room was nicely appointed. Location was great. Staff was very friendly and helpful.

Very friendly staff. Convenient location to downtown activities. Only negative was that the price of the valet parking was a bit steep. Parking garage is nearby so better to park yourself and walk. Too.was very clean and nicely appointed with a nice view.

Solo Traveler
Christina from Champaign, IL
May 7, 2013
Solo Traveler
10.0
great staff, very nice.
the ballet parking was way too expensive. 41 dollars...

make sure you park your car at public parking, which is only a block away from the place. it's half price of what this hotel offers.

Family Traveling with Young Children
Scott from Bettendorf, IA
May 7, 2013
Family Traveling with Young Children
3.0
The pool and the location were good
The rooms are small and dirty

I would recomend staying outside the city the rooms here were small and outdated

Couple
James from Waukesha, WI
May 6, 2013
Couple
9.0
the staff was helpful and friendly. the hotel was under construction so it didn't quite feel like the nicest place. the room was good. everything looked clean. it was a good location for museums.
Reviews of Chicago's Essex Inn
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