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Comfort Inn & Suites Downtown

Comfort Inn & Suites Downtown

Comfort Inn & Suites Downtown Image
2 Star
Hotel Guest Rating: 7.2/10
346 Baronne St.
New Orleans, LA 70112
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Hotel Guest Rating for Comfort Inn & Suites Downtown in New Orleans

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Based on 134 reviews from guests who stayed at the
Comfort Inn & Suites Downtown
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.3.0
7.3
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Comfort Inn & Suites Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(13) | Solo Traveler(27) | Traveling as Couple(50) | Family with Young Children(4) | Family with Teens(11) | Senior Traveler(3) | Group Traveler(6)
Couple
Wendy from Chicago, IL
May 6, 2013
Couple
6.0
The hotel was convenient as far as getting to restaurants, french quarter, tourist attractions.
We paid for a room with a queen sized bed, however the bed was a full. We spoke to the manager and he said it was a queen. We also spoke to Priceline and they were unable to help. I had yogurt from the free breakfast and it had mold in it.

The hotel location was great!

Couple
Kevin from Diamondhead, MS
April 23, 2013
Couple
7.0
Average hotel but good value for the money
The parking garage was reasonably priced but very difficult to park in especially if you drive a big vehicle ie. a truck. Very steep ramps, tight turns and narrow spaces.

Nothing special but clean and good value for the money

Couple
Sarah from Jonesville, LA
April 17, 2013
Couple
10.0
The room was clean. The staff was very friendly. I had a couple of special requests on my reservation and the staff was very helpful in working with me. They had a really good breakfast.
The only bad experience we encountered was with the valet parking. We had left a bottle of prescription meds in the console of our car. We went to the car to retrieve the pills and they were gone. We filed a complaint with valet management.

Other than the pills being stolen from our car by the valet guy, we had a great experience at the hotel. Again, the staff was friendly. The rooms were clean and we enjoyed a quiet night's sleep. I would stay here again.

Couple
Carl from Brandon, MS
April 15, 2013
Couple
9.0
The location was good
The parking was a problem having to park offsite
Couple
Rachel from Panama City, FL
April 8, 2013
Couple
7.0
Staff was friendly. Coffee in lobby was free.
Very old and out dated. No charm or personality like many of the other hotels in the area that go for similar prices.

Standard double-bed hotel, nothing fancy. Our room did happen to have a nice view.

Couple
Tammy from Gulfport, MS
March 27, 2013
Couple
8.0
the location was great for what we were in town for.
the room had a bad odor in it as soon as you opened the door it hit you and the air conditioner was not working well it only blew warm air the whole time so really didnt get a good nites rest...

great location for anything going on at the superdome , serves full breakfast.

Couple
Angela from Pearl, MS
March 26, 2013
Couple
8.0
The breakfast was really good. The room was nice but small.
The guy that checked me in was sorta rude. Just really snarky.

The parking was a bargain compared to most places in the city. And it was covered. The location was decent. The french quarter was very easy to get to but the riverwalk was a 15 minute walk. The beds were very comfortable. The shower made a horrible whistling noise the whole time it was on and there was hardly any water pressure but overall it was nice. Would probally stay again. ...read more

Couple
Raymond from Garland, TX
March 24, 2013
Couple
10.0
spacious rooms.
some noise from construction in the area. this is temporary of course.

excellent location, staff and rooms. great breakfast.

Couple
Regina from Evanston, IL
March 7, 2013
Couple
5.0
The location was close enough to french quarter and transportation that we never needed a car or taxi
he hotel needs a good cleaning. The room was very large but the bed was next to the window that also makes it right on top of the heat / air conditioner. the sofa had spots on it and the carpet was stained. I was afraid to sit down on it.

The location was pretty good. It was very dated and run down feeling. The elevators had dirty carpet. If I owned or managed the place i would get some new cleaners. The aesthetic in general was off.You can walk to French quarter, you can walk to trolley. There are small amenities like Walgreens and shops to pick up essentials nearby. I liked the location and since we didn't spend time in the room it was fine. Breakfast was included and there is a bar and restaurant downstairs. ...read more

Couple
Scott from Reston, VA
March 6, 2013
Couple
5.0
Helpful staff. Very friendly!
Horrible room! No window, air conditioning /heat didn't work well. Bathroom was very old, room was very worn. Sheets, bed spread and couch very stained.

Bring ur own sheets and blanket

Reviews of Comfort Inn & Suites Downtown
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