Hotels in Sumter

Country Inn & Suites By Carlson Sumter

Country Inn & Suites By Carlson Sumter

Country Inn & Suites By Carlson Sumter Image
2 and 1/2 Star
Hotel Guest Rating: 8.2/10
2491 Broad Street
Sumter, SC 29150

Hotel Guest Rating for Country Inn & Suites By Carlson Sumter in Sumter

# 1 of 15 hotels in Sumter
Based on 59 reviews from guests who stayed at the
Country Inn & Suites By Carlson Sumter
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Country Inn & Suites By Carlson Sumter

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Rebecca from Tallahassee, FL
May 9, 2013
Couple
9.0
I thought the hotel exceeded my expectations! The staff was so friendly and helpful. The room was clean and ready for us...and exactly what we asked for.
Couple
Curtis from Brunsick, GA
April 26, 2013
Couple
6.0
hotel staff very nice. housekeeping very nice as well.
noise level.. not a quiet stay.

2nd time at this hotel in 1 month. staff is very nice and a big improvement over the 1st visit. like hotel location and staff but this hotel is not quiet. always hearing transit noise from people in hall and got stuck next to door to stairwell and had to hear that door close loudly 100 times.

Family Traveling with Young Children
Verified Hotel Guest from Greenwood, SC
April 18, 2013
Family Traveling with Young Children
8.0
Staff were very nice and helpful.
Unfortunately drain in the bathtub has some issue which staff tried to resolve it.
Couple
Deborah from Philippi, WV
April 4, 2013
Couple
9.0
The staff were very friendly and the hotel was nice. Enjoyed our stay there .

Hotel was in a great location, lots of restaurants and shopping really close.

Solo Traveler
Verified Hotel Guest from Huntington, WV
April 3, 2013
Solo Traveler
7.0
The staff was very nice and friendly. My room was clean and I was satisfied with the price.
I didn't like the parking situation. Not enough parking out front, and I had to park in the back lot and walk all the way around to the front of the hotel to enter.
Couple
Curtis from Brunswick, GA
April 2, 2013
Couple
5.0
room had overpowering smell of some kind of air freshener. put in handicap accessible room... no tub and shower ran all over bathroom floor. could hear people in room next door.... did not like hotel at all..

hotel was noisy.. staff loud and unprofessional.. could hear people in room next to ares.. no tub just shower. water from shower ran all over bathroom floor. front desk notified and didnt offer to put us in another room with better bathroom.. didnt enjoy there accomadations.

Family Traveling with Young Children
Tim from Alexandria, VA
April 2, 2013
Family Traveling with Young Children
1.0
Looked good but appearances were deceptive
Staff. Very poor management. We were put alongside a kids group. The noise was unbearable in the hallway all night. When we complained to the staff they were incapable of managing it and just abandoned the situation without resolving anything. Very poor.

Very bad experience you do NOT want to pick this hotel. Noisy, poorly managed. They had a stripper in the breakfast area the night we were there and noisy group booking. Very noisy all night. We got no sleep at all. Looks ok on the surface but underneath is badly managed. Very bad experience.

Couple
John from Fuquay-Varina, NC
March 24, 2013
Couple
2.0
no to all of the above
they put us in a handicap room with 1 bed when we asked for twp beds, we were looking forward to a hot bath no bathtub no hot water either
Family Traveling with Teens
Verified Hotel Guest from Harleysville, PA
February 25, 2013
Family Traveling with Teens
9.0
The room was nice and the staff was helpfull and very friendly
The room could of been cleaned a little better there where lots of hairs in the bathroom and on the towels that did not belong to my family. Other then that we had a wonderful stay
Solo Traveler
Verified Hotel Guest from Moore, SC
February 17, 2013
Solo Traveler
8.0
The staff was extremely nice and the room looked and felt clean.
When I parked in the back, I had to walk around to a side door that opened to a stairwell. Also, the door was left unlocked until 11:00pm. It felt very unsafe.Also, the breakfast was very disappointing both days.

I had mixed feelings about the hotel. The staff was wonderful and the room nice and clean. But I didn't feel safe in the back parking lot or using the side door. The walls are thin and you can hear people talking or even walking in the other rooms. The breakfast was not as good as most hotels. By 8:00am most of the food was gone. The eggs were very salty , the milk warm, muffins stale. It just was disappointing both days. ...read more

Reviews of Country Inn & Suites By Carlson Sumter
(1 - 10 of 40 reviews)
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