Hotels in Austin

Courtyard By Marriott Austin Downtown/Convention Center

Courtyard By Marriott Austin Downtown/Convention Center

Courtyard By Marriott Austin Downtown/Convention Center Image
3 Star
Hotel Guest Rating: 8.7/10
300 East 4Th Street
Austin, TX 78701
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Hotel Guest Rating for Courtyard By Marriott Austin Downtown/Convention Center in Austin

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Based on 93 reviews from guests who stayed at the
Courtyard By Marriott Austin Downtown/Convention Center
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Courtyard By Marriott Austin Downtown/Convention Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Chicago, IL
May 9, 2013
Group Traveler
8.0
The location was great and having the restaurant/bar attached was nice.
Staff was a little unfriendly at first and not as helpful as hoped.

Very nice and clean hotel for the price. Rooms were a little small but enough for what we needed. The staff was not the friendliest and unnecessarily strict at times (i.e. warning us that we only get one noise complaint while checking in at 2pm???). Regardless, we had no issues and had a good time in Austin.

Couple
Verified Hotel Guest from Melbourne, Australia
April 9, 2013
Couple
6.0
Location was good, close to 6th street
Other guests left a mess in the common areas, once staff were alerted they dealt with promptly
Verified Hotel Guest from Houston, TX
April 9, 2013
5.0
Location
Valet area is crowded. Cars parked and left unattended which delayed dropping and picking up car. Maid did not clean room during two day stay nor were any fresh towels provided.

Would not stay at this hotel again.

Group Traveler
Verified Hotel Guest from Spring, TX
April 1, 2013
Group Traveler
8.0
comfortable bed, spacious, nice bath and great guest services rep who had a new toothbrush up to me within minutes of me asking and called to ensure it had arrived!
There might as well have not been a front door to our room. Any sound coming from the hallway sounded as if we had the door wide open. It was definitely noisier than other hotels I've stayed in, but once asleep, I slept well.

Great location in downtown Austin, right off of 4th street. Easy walk around downtown as well as to Rainey St.

Couple
Veronica from San Antonio, TX
March 20, 2013
Couple
10.0
Great location! Walking distance from our destination
Business Traveler
Tracy from Caledonia, MI
March 5, 2013
Business Traveler
9.0
Loved the Starbucks, cleanliness and location. We could walk to so much! Also loved there was a cab station right outside.
I really enjoyed my stay.

There is a cab hub right outside the hotel, but much of what we wanted was within walking distance. Very much enjoyed the attached Starbucks each morning. Had never been to Austin before. Great artsy town! Would go back and stay at the same hotel without question! Our room was nice, clean and had a couch which pulled out to a bed. There was no mini-fridge which would have been nice. The room I received was made for someone with special physical needs so the shower got the bathroom floor a little wet, but the bathroom was nice and big! ...read more

Solo Traveler
Alan from Hungerford, TX
March 4, 2013
Solo Traveler
9.0
Professional staff. Great location: close to downtown destinations. Clean rooms
High parking fees: $23 self park overnight, $29 valet overnight
Couple
Helmuth from Bellaire, TX
January 22, 2013
Couple
5.0
Helpful staff
Overpriced. Even your link showed it to be pet friendly it was not.

Parking is horrendous!

Family Traveling with Teens
Priceline Guest from Houston, TX
January 1, 2013
Family Traveling with Teens
6.0
The bed was fairly comfortable. The pillows were fluffy. Everything looked clean.
Wish I had known about ridiculous parking costs.

The perfume worn by the lady at the front desk dominated the lobby air. Too bad it smelled nasty. The room was fine. Wish it had not been next to the ice machine, but that's better than by the elevator. Breakfast was good, but it was not included in the room price. I think it was $11.50 each. Wifi was free. The shampoo and conditioner were Paul Mitchell. Plenty of towels provided. The hair dryer was broken but they promptly replaced it. The next morning around 10 am we were waiting out front for the car. Some guy who had been standing there holding a croissant from the breakfast buffet puked in one of the large potted plants a couple yards away from us. That was nice. ...read more

Group Traveler
Nicolle from Carrollton, TX
December 25, 2012
Group Traveler
10.0
Everything was wonderful! The staff was extremely friendly and everything was clean and the location was great! I will definitely come back here.
One thing that I really did not like at all was I did not know you had to pay for parking along with the hotel. That should be included on the website or told to you when you first arrived because I was not expressed this until I was leaving and I was not

The staff, location, and hotel in general was fabulous! I will definitely be staying here again. They were very friendly and met all of our needs. Only thing I did not like is that you have to pay extra to park in their garage even though you've already paid for the hotel and they do not tell you that until check-out. Other than that it was extremely worth the money and I will be back! ...read more

Reviews of Courtyard By Marriott Austin Downtown/Convention Center
(1 - 10 of 58 reviews)
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