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Courtyard Dallas Plano Parkway At Preston Road

Courtyard Dallas Plano Parkway At Preston Road

Courtyard Dallas Plano Parkway At Preston Road Image
3 Star
Hotel Guest Rating: 8.6/10
4901 West Plano Parkway
Plano, TX 75093
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Hotel Guest Rating for Courtyard Dallas Plano Parkway At Preston Road in Plano

# 2 of 34 hotels in Plano
Based on 89 reviews from guests who stayed at the
Courtyard Dallas Plano Parkway At Preston Road
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Courtyard Dallas Plano Parkway At Preston Road

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(12) | Solo Traveler(6) | Traveling as Couple(19) | Family with Young Children(4) | Family with Teens(4) | Senior Traveler(4) | Group Traveler(2)
Business Traveler
Verified Hotel Guest from Denver, CO
May 30, 2013
Business Traveler
1.0
Nothing - terrible experience
Staff refused to allow us to stay in a room with 2 double beds, despite the hotel having incredibly low occupancy. There was no way to specify our bed preference when creating the reservation.

Small, uncomfortable rooms and unhelpful front desk staff

Solo Traveler
Verified Hotel Guest from Portland, OR
May 28, 2013
Solo Traveler
7.0
My room was clean with lots of room. My bed was comfortable and the bath towels were large. The common room was spacious with a lot of light and contemporary decor; yet affordable.
I wish a continental breakfast was available and that the bar stayed open longer in the evenings. Closing around 10:00 is too early. I also did not like the location of the hotel because it is not pedestrian friendly neighborhood.

While the hotel itself overall was excellent, I did not like the location. This is not a pedestrian friendly hotel. Next time, I will stay in downtown Dallas so that I can walk to museums, restaurants etc. In addition, I can take the DART train out to Plano to visit my family. I felt stuck in Plano.

Business Traveler
William from Pickerington, OH
May 21, 2013
Business Traveler
10.0
Todd, in particular went way above and beyond to ensure my needs were met. I arrived late (2am) and needed an early wake up call. Todd called and then followed up with another call to make sure I was awake as he knew I had only had a few hours of sleep!
N/A

Time doesn't permit me to do this; but, I will stay here again...for sure!

Business Traveler
Karl from Dallas, TX
May 20, 2013
Business Traveler
10.0
Recently completely renovated. Great amenities and staff, most comfortable bed ever, fantastic location. I travel a lot for business and this is one of Marriott's best properties. Adrian at the front desk was fantastic. Would highly recommend. ****
Great hotel. No complaints

Recently completely renovated. Great amenities and staff, most comfortable bed ever, fantastic location. I travel a lot for business and this is one of Marriott's best properties. Adrian at the front desk was fantastic. Would highly recommend. Really is a three and a half or four star property.

Couple
James from Harvey, LA
May 10, 2013
Couple
8.0
No free breakfast. Food service at grill was slow. Bagel was stale. Rest of food was delicious.
Couple
Verified Hotel Guest from Snyder, TX
April 30, 2013
Couple
10.0
Very Nice Hotel,Clean & Clean Smelling Rooms... Staff was very friendly also... Not too far from Restaurants & not too far from the Music Festival where I was at all day...
Solo Traveler
Verified Hotel Guest from Paris, TX
April 19, 2013
Solo Traveler
10.0
The rooms was very nice, I didn't expect how nice and comfortable the rooms were. I was very pleased with the staff.
Group Traveler
Verified Hotel Guest from St. Louis, MO
April 18, 2013
Group Traveler
10.0
The rooms were very clean. The staff was great and very helpful in locating my father a room where he did'nt have to walk far because his knees are not in the best shape. They did'nt have smoking rooms, but they had balconies. That worked out.
There were no microwaves in the rooms. They had fridges, but no microwaves.

The hotel was under renovation, but you heard no construction noise. that was a plus. The beds were some of the softest beds I've ever slept in and the shower heads were great. The staff at the front desk and housekeeping were some of the most friendly people I've ever met. I did'nt use the restaurant on the property, but there was so many in the area, it did'nt matter. All kinds of food close by the hotel if you have family traveling with you. I will be staying there again real soon. ...read more

Group Traveler
Verified Hotel Guest from Sulphur, OK
April 9, 2013
Group Traveler
8.0
Our room was one of the ones that had been recently remodeled (still smelled like paint.) Very nicely done. Easy access to lots of restaurants and shopping areas.

Really liked the hotel. (The only problem was that I booked 3 rooms and the morning of our first nights stay one of the rooms' occupants had to be admitted to the hospital so therefore could not go. Because of the policy of Priceline we lost money for the 2 nights we had reserved for one of the 3 rooms.)

Family Traveling with Young Children
Verified Hotel Guest from Greenville, TX
March 19, 2013
Family Traveling with Young Children
10.0
Everything was as advertised. Friendly and helpful staff. Very clean facility.
Reviews of Courtyard Dallas Plano Parkway At Preston Road
(1 - 10 of 52 reviews)
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