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Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando

Crowne Plaza Universal Orlando Image
3 and 1/2 Star
Hotel Guest Rating: 7.7/10
7800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Crowne Plaza Universal Orlando in Orlando

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Based on 207 reviews from guests who stayed at the
Crowne Plaza Universal Orlando
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Crowne Plaza Universal Orlando

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(15) | Solo Traveler(10) | Traveling as Couple(66) | Family with Young Children(26) | Family with Teens(11) | Senior Traveler(3) | Group Traveler(4)
Group Traveler
Barry from Westbrook, ME
November 18, 2012
Group Traveler
6.0
The staff at the front desk were great.
This hotel is in need of a remodel furniture was stained and worn.

In need of a remodel! Was not a 4 star.

Group Traveler
Priceline Guest from Hollywood, FL
November 10, 2012
Group Traveler
The free parking.
The lobby area and the decor of this hotel are nowhere up to the star level assigned to this property. The room service is not 24 hrs a day, we returned to the room in the evening starving, and we couldn't even get a cup of hot tea with a warm meal.

Not worth the money at all. This hotel is not up to the level it is being advertized as.

Group Traveler
Barry from North Miami, FL
November 7, 2012
Group Traveler
9.0
Enjoyed the room; the layout was interesting and comfortable. Free parking and close to where I wanted to be.
Group Traveler
Jennifer from Orange Park, FL
October 3, 2012
Group Traveler
8.0
The bed and pillows were super comfortable.
There was no parking at night.

I loved the hotel, the staff was super nice, except for the manager. Since there was no parking at night, the valet took our car at no charge, however they scratched the rear view mirror of the passenger side of my car, and the manager started interrogating us like we did it, he was extremely rude. Besides that everything else was great

Reviews of Crowne Plaza Universal Orlando
(1 - 4 of 4 group traveler reviews)
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