Hotels in Banff

Delta Banff Royal Canadian Lodge

Delta Banff Royal Canadian Lodge

Delta Banff Royal Canadian Lodge Image
4 Star
Hotel Guest Rating: 8.2/10
459 Banff Avenue
Banff, AB T1L 1B4
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Hotel Guest Rating for Delta Banff Royal Canadian Lodge in Banff

# 3 of 39 hotels in Banff
Based on 45 reviews from guests who stayed at the
Delta Banff Royal Canadian Lodge
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Delta Banff Royal Canadian Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Jessica from Stittsville, Canada
May 2, 2013
Group Traveler
10.0
Room was clean and well decorated. Staff was always happy and very helpful!

This hotel staff is excellent in providing good tips to the best hikes around town. They also offer free bikes during the biking months which is great if you don't want to spend money on rentals!

Couple
Priceline Guest from Edmonton, Canada
January 9, 2013
Couple
9.0
It's coziness (fireplace, cold & hot pool, sauna).
Paying $12 per night for underground parking when some other hotels don't charge for this.
Solo Traveler
Kevin from Seattle, WA
November 27, 2012
Solo Traveler
10.0
By far, the staff was the best.

The staff was incredible. The rooms very comfortable. I would definitely recommend this hotel to anyone.

Family Traveling with Young Children
Diane from Airdrie, Canada
November 2, 2012
Family Traveling with Young Children
3.0
Room was quite clean.
We were not aware that the hotel was under construction, and considering this nuisance, eye sore and noise.
Even though, there was so much construction and the hotel was empty they made us pay to upgrade our room.

We were not aware that the hotel was under construction, and considering this nuisance. Eye sore and noise. Even though, there was so much construction and the hotel was empty they made us pay to upgrade our room (which was also a disappointment because the fireplace was very dated and not worth the extra money).

Business Traveler
Alan from Plymouth, MI
September 28, 2012
Business Traveler
The bathroom was very spacious, clean and updated. Location was excellent. I is close to miles of hiking trails and Downtown Banff.
Room was not that clean. View was into the backyard of a run-down lot, furniture was old.

As a Hilton Diamond member for the past 7 years, I thought this would be on par with most of the Hilton's I have stayed at. Upon entry of the room, the carpet and furniture was worn. The view of the backyard of a run-down house was not very pleasant. Not an inviting first impression. However, the bathroom had been updated and had a separate shower and sink area which was very nice. I know that Delta is fairly large chain in Canada, so I was expecting much better. Unfortunately, I probably would not recommend this to friends/family nor would I stay in a Delta property again.
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Couple
Torie from Golden Valley, MN
September 12, 2012
Couple
7.0
When the staff found out it was our honeymoon, they sent up to our room complimentary champagne and chocolate truffles!
The staff would open up our windows when we were gone, the noise from outside was loud, woke us up late at night and early in the morning.
Solo Traveler
Ramona from Toronto, Canada
April 30, 2012
Solo Traveler
10.0
Clean, modern but in keeping with the Banff style. Friendly and helpful staff.

Lovely hotel nestled in Banff and fairly close to other restaurants, etc.

Solo Traveler
Kenneth from Cochrane, Canada
April 22, 2012
Solo Traveler
8.0
Nice clean rooms- excellent beds.
Charging for parking when the majority of hotels in Banff don't do so.

Nice hotel would go again.

Family Traveling with Young Children
Claire from Mclean, VA
April 5, 2012
Family Traveling with Young Children
10.0
upscale and friendly at the same time, very comfortable yet classy

My husband and our two small children, as well as my mother visiting, stayed at the hotel for two nights and had a wonderful time. The rooms are lovely, the pool was safe and fun, and everything was very clean.

Couple
Dave from Kitchener, Canada
March 29, 2012
Couple
8.0
Very nice mattresses.
Tiny swimming pool.

This was a fine hotel. To be rated at 4 stars there should have been something that they would go beyond the call of duty in order to get the wow factor. They should have given something extra, which they didn't. The provided the basics well.

Reviews of Delta Banff Royal Canadian Lodge
(1 - 10 of 38 reviews)
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