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Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Doubletree By Hilton Hotel And Suites Pittsburgh Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 8.6/10
One Bigelow Square
Pittsburgh, PA 15219
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Hotel Guest Rating for Doubletree By Hilton Hotel And Suites Pittsburgh Downtown in Pittsburgh

# 10 of 61 hotels in Pittsburgh
Based on 192 reviews from guests who stayed at the
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(16) | Solo Traveler(19) | Traveling as Couple(60) | Family with Young Children(7) | Family with Teens(16) | Senior Traveler(1) | Group Traveler(3)
Business Traveler
Corey from Meridian, MS
May 3, 2013
Business Traveler
9.0
room was great. couldn't ask for a better staff.
well I didn't like the none smoking part

it was a excellent deal for the price. loved it

Family Traveling with Teens
Patrick from Middleburg Hts, OH
April 5, 2013
Family Traveling with Teens
9.0
staff
The ice machine on my floor did not work, Also I would think that if you are staying at the hotel you would not have to to pay to park your car

Front desk people great

Business Traveler
Paul from New York, NY
April 5, 2013
Business Traveler
10.0
The staff were wonderful and very accommodating. Being handed a warm chocolate cookie at check in was a delightful surprise. I'm accustomed to hailing a cab anywhere in NYC; can't do that in Pitt. They have a shuttle that took me to my appt. wow.
I drove from NYC and this was my first time in Pittsburgh. The hotel had parking and I knew that. Because of where they are situated next to the US Steel building I didn't see the very small sign they had pointing to their garage. I know next time.

If you drive there, do a Google street view so you could see where the entrance to the garage is. My room didn't have a fridge, I learned if you want one, then ask at check in, otherwise fill the sink with ice to store your drinks. Most hotels give you bottled water that is bottled by who-knows-where-this-came-from and tastes like NJ pool water. Not Doubletree. They had two bottles of Nestlé brand water and it was great. I was really surprised that they had a shuttle service that would take you anywhere in the city... AND pick you up. The driver, Nick, was great! He also acted like a local tour guide pointing out some of the local history as we passed them. I've stayed all over the world and was very impressed with the services at this hotel. Definitely look at this hotel if you find yourself in Pittsburgh. ...read more

Couple
Verified Hotel Guest from Chicago, IL
April 2, 2013
Couple
5.0
Great location for what I needed. Helpful and friendly staff. They reimbursed the parking fee due to a mishap with breakfast in-room dining (see below)
We did not receive the bed size that we requested. We requested a King and got two full beds instead. Also, we requested room delivery for morning breakfast but it was not delivered--communications on their breakfast hours was not clear.
Couple
Verified Hotel Guest from Charleston, WV
April 2, 2013
Couple
7.0
Location
Required valet parking.

Suitable hotel. Right downtown. If they screw up your reservation you get a couple drink coupons, which makes it totally worth it, and I'm not even kidding.

Couple
Verified Hotel Guest from Pittsburgh, PA
March 31, 2013
Couple
7.0
The staff was friendly but the room looks like it was recently remodeled but never fully cleaned up.
I didn't like that the room had marks and paint on most of the walls and floor. Also the toilet would not stop running.
Business Traveler
Holly from San Antonio, TX
March 29, 2013
Business Traveler
9.0
I loved the layout of the room in the queen suite, and found the beds comfortable. The shuttle service was ideal for that area, and anyone who gives me a free cookie I'm gonna like.
The bar at the restaurant was poorly run. Staff had no sense of urgency and didn't bother to wipe off tables. I did feel taken advantage of by the parking garage. I left after my conference shortly a few minutes after 4, and they pinged me for more money.

Overall, it was an excellent experience. Just eat elsewhere and mind your parking.

Couple
Verified Hotel Guest from Buffalo, PA
March 27, 2013
Couple
9.0
proximity to consol arena
20$ for parking each night is a bit much at the price of the room you'd expect more than a cookie on check in
Verified Hotel Guest from Shillington, PA
March 18, 2013
9.0
Very convenient to everything. Great shuttle service. Friendly staff
Forgot to clean room after first night
Couple
Verified Hotel Guest from Mechanicsburg, PA
March 16, 2013
Couple
9.0
The hotel was in a great location. We parked our car for two days and walked everywhere we went. It cost 22 a day to park your car at the hotel, but its cheaper than the public garage across the street. The staff was very friendly and always greeted us wi

The hotel was in a great location. We parked our car for two days and walked everywhere we went. It cost 22 a day to park your car at the hotel, but its cheaper than the public garage across the street. They have a shuttle service that takes you places downtown. The staff was very friendly and always greeted us with a smile. The only problem I found with the hotel was that it wasn't as clean as it should have been. We found a couple stray hairs in our shower and sink, there was an empty water bottle next to our bed when we checked in, and on our second day the cleaning crew put a dirty coffee cup next to our coffee pot. ...read more

Reviews of Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
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