Hotels in Pittsburgh

Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Doubletree By Hilton Hotel And Suites Pittsburgh Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 8.6/10
One Bigelow Square
Pittsburgh, PA 15219

Hotel Guest Rating for Doubletree By Hilton Hotel And Suites Pittsburgh Downtown in Pittsburgh

# 8 of 62 hotels in Pittsburgh
Based on 191 reviews from guests who stayed at the
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Doubletree By Hilton Hotel And Suites Pittsburgh Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Nicole from Stratford, CT
June 6, 2013
8.0
The location Was Fantastic And The Addition Of Having The Pool Was Helpful In The Heat. Hotel Staff Was Friendly And Accommodating
There Was No Refrigerator In The Room Which Was Disappointing
Couple
Mary from Willoughby Hills, OH
May 28, 2013
Couple
10.0
Great staff, super location, very nice lobby and the rooms were really nice. There is a complimentary shuttle to most downtown locations.
Business Traveler
Verified Hotel Guest from Minneapolis, MN
May 26, 2013
Business Traveler
8.0
The room was spacious, and I especially liked the office nook area in my room where I could work. The staff was friendly and helpful. The view was gorgeous.
I did not like the entry and lobby as much as the rest of the hotel. There wasn't much of an entryway or signage outside to mark where the hotel was. The lobby was kind of small.
Business Traveler
Corey from Meridian, MS
May 3, 2013
Business Traveler
9.0
room was great. couldn't ask for a better staff.
well I didn't like the none smoking part

it was a excellent deal for the price. loved it

Family Traveling with Teens
Patrick from Middleburg Hts, OH
April 5, 2013
Family Traveling with Teens
9.0
staff
The ice machine on my floor did not work, Also I would think that if you are staying at the hotel you would not have to to pay to park your car

Front desk people great

Business Traveler
Paul from New York, NY
April 5, 2013
Business Traveler
10.0
The staff were wonderful and very accommodating. Being handed a warm chocolate cookie at check in was a delightful surprise. I'm accustomed to hailing a cab anywhere in NYC; can't do that in Pitt. They have a shuttle that took me to my appt. wow.
I drove from NYC and this was my first time in Pittsburgh. The hotel had parking and I knew that. Because of where they are situated next to the US Steel building I didn't see the very small sign they had pointing to their garage. I know next time.

If you drive there, do a Google street view so you could see where the entrance to the garage is. My room didn't have a fridge, I learned if you want one, then ask at check in, otherwise fill the sink with ice to store your drinks. Most hotels give you bottled water that is bottled by who-knows-where-this-came-from and tastes like NJ pool water. Not Doubletree. They had two bottles of Nestlé brand water and it was great. I was really surprised that they had a shuttle service that would take you anywhere in the city... AND pick you up. The driver, Nick, was great! He also acted like a local tour guide pointing out some of the local history as we passed them. I've stayed all over the world and was very impressed with the services at this hotel. Definitely look at this hotel if you find yourself in Pittsburgh. ...read more

Couple
Verified Hotel Guest from Chicago, IL
April 2, 2013
Couple
5.0
Great location for what I needed. Helpful and friendly staff. They reimbursed the parking fee due to a mishap with breakfast in-room dining (see below)
We did not receive the bed size that we requested. We requested a King and got two full beds instead. Also, we requested room delivery for morning breakfast but it was not delivered--communications on their breakfast hours was not clear.
Couple
Verified Hotel Guest from Charleston, WV
April 2, 2013
Couple
7.0
Location
Required valet parking.

Suitable hotel. Right downtown. If they screw up your reservation you get a couple drink coupons, which makes it totally worth it, and I'm not even kidding.

Couple
Verified Hotel Guest from Pittsburgh, PA
March 31, 2013
Couple
7.0
The staff was friendly but the room looks like it was recently remodeled but never fully cleaned up.
I didn't like that the room had marks and paint on most of the walls and floor. Also the toilet would not stop running.
Business Traveler
Holly from San Antonio, TX
March 29, 2013
Business Traveler
9.0
I loved the layout of the room in the queen suite, and found the beds comfortable. The shuttle service was ideal for that area, and anyone who gives me a free cookie I'm gonna like.
The bar at the restaurant was poorly run. Staff had no sense of urgency and didn't bother to wipe off tables. I did feel taken advantage of by the parking garage. I left after my conference shortly a few minutes after 4, and they pinged me for more money.

Overall, it was an excellent experience. Just eat elsewhere and mind your parking.

Reviews of Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
(1 - 10 of 121 reviews)
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