Doubletree Collinsville St Louis

The hotel is well located if you need to be in the NE area of ST Louis. It was very conveinent to the Highways.

Great location we went to game got on metro avoided traffic

While I have always enjoyed my stays at Doubletree properties and have stayed at this hotel before, I would strongly recommend avoiding this hotel. My vehicle was broken into in the parking lot and while the staff was apologetic, their response was less than stelar. About 2000 in stolen items plus damage to the vehicle. The parking lot is poorly monitored, does not have security cameras. Staff response was "This never happens here". They also mentioned that the staff "walks the lot a couple times a night", clearly inadequate security. This was done by a pro team, they managed to break into the van without setting off the alarm by shattering a side window, then unlocking the vehicle. I'm a traveling musician and tend to be fairly aware of surroundings. There were 2 guys in the parking lot smoking as I came in, one of which walked around close enough to see me unload which seemed odd to me at the time. In retrospect, I believe they were watching the lot for potential victims. A great disappointment and extreme inconvenience for me. While the staff was apologetic and somewhat helpful, no real attempt was made on their part other than to call the police. ...read more

I thought it was better than the three stars that Priceline gave it. Very different in that the decorating was really nice - super contemporary. Hot Starbucks coffee in the morning!

Location was excellent as we were attending an event at the Convention Center which was in walking distance.

Great location to stay if you are looking for something with a decent price that is just outside St. Louis. The hotel staff was friendly, the decor is beautiful, and everything is modern and clean.

Close to where I needed to go. Good customer service.

Hotel rooms were clean and staff was great. The rooms' walls are very thin so our first floor was not the quietest and our 3 little ones had to speak in whispers to maintain some level of quiet for those around us. We could hear the neighbors' normal conversation and tv as I am sure they heard ours. The location of the hotel is not the greatest, but there are also worse. It was not conveniently located for our specific needs, but would be okay for someone just passing through on I55. I had specifically requested a hotel in Fairview Heights. Our SUV was keyed during the 2 nd night of our stay which was extremely frustrating. Security cameras are not installed in the lot. A couple of items were left in the room and we attempted to retrieve them within hours of realizing it, but were told that the most expensive item had been "thrown away" while the other item was in "lost and found." I offered to search the trash dumpster but was told that it had probably been picked up. Our own fault for leaving the items, but it makes no sense that the more valuable item had been discarded. Why would one item be put in lost and found and the other thrown away? ...read more