Doubletree Hotel Charlotte Airport

No CELL!! NO Internet! I swear lol! (you can put desk & bed outside or get room next door 200 yards away and will work;) :) because refurbished old concrete bldg., no cell reception for 3 major carriers.!! Even when paying for hotel internet, that didn't work?!? Staff never (nor sign posting) told us, upon respectful 7 inquiries, Repeatedly told diverse stories.! They are trained to ignore and make certain statements. Rarely pay for internet, although that not an issue at all, the fact that hotel internet didn't work!?! THEN!...COMPUTERS in BUSINESS CAENTERS DID NOT WORK during my 24 hr stay!! Staff said at 7pm, midnight, 4am, 6am, 7am, and finally 10am that (both two) only temporarily down, or it was "Priceline homepage"!! LOL..or was because I wasn't using Yahoo! Really, work for D.C. security tech..:) PC literate and always happy traveler:) Actually took time to call Doubletree Corp after 3 hours no help, although LOVE Doubletree/Hilton etc..:) Just want other fellow travelers not to be stuck without communication!!.. Hotel Longtime Staff member told me confidently that 3 cells don't work at this hotel, although staff denied again and again. blamed Cell tower, airport,At&T,even Priceline!! And that hotel has installed three(3) boosters that do not assist. The financial loss without internet and cell phone use was over 1k in 12 hours, and even paid for HOTEL ROOM next door that night additional full retail over xxx! where all cell/internet worked, hotel 300 yards next door:) Aside from other bad reviews have recently read..re: dated etc, I wont mention. I should have taken time to review:) (Ravioli in dining room $19.00?? LOL) My once in lifetime of 15 year customer review and refund really doesn't make difference, wish fellow travelers KNOWLEDGE! that's all:) My spouse of 24 years thought we should move lamp,bed,desk, and pillows outside in 44F weather that night so we could use equipment outside! LOL ...read more

Management was horrible. ...staff was great but the management was very disrespectful an rude!! Waited over an hour to check in a room that was empty the night before! !

No complimentary breakfast. Nice outdoor pool.

No cell phone service! Beds are doubles not queens. Solid two star hotel. No way a 3.5 star.

good, safe location close to airport and walking distance to dining. nice courtyard. rooms not up to par for star level or brand. I was excited when I found out the name of the hotel, but really let down when i got there. It wasn't terrible by any means, just not 3 star.