Doubletree Hotel Charlotte Airport

No CELL!! NO Internet! I swear lol! (you can put desk & bed outside or get room next door 200 yards away and will work;) :) because refurbished old concrete bldg., no cell reception for 3 major carriers.!! Even when paying for hotel internet, that didn't work?!? Staff never (nor sign posting) told us, upon respectful 7 inquiries, Repeatedly told diverse stories.! They are trained to ignore and make certain statements. Rarely pay for internet, although that not an issue at all, the fact that hotel internet didn't work!?! THEN!...COMPUTERS in BUSINESS CAENTERS DID NOT WORK during my 24 hr stay!! Staff said at 7pm, midnight, 4am, 6am, 7am, and finally 10am that (both two) only temporarily down, or it was "Priceline homepage"!! LOL..or was because I wasn't using Yahoo! Really, work for D.C. security tech..:) PC literate and always happy traveler:) Actually took time to call Doubletree Corp after 3 hours no help, although LOVE Doubletree/Hilton etc..:) Just want other fellow travelers not to be stuck without communication!!.. Hotel Longtime Staff member told me confidently that 3 cells don't work at this hotel, although staff denied again and again. blamed Cell tower, airport,At&T,even Priceline!! And that hotel has installed three(3) boosters that do not assist. The financial loss without internet and cell phone use was over 1k in 12 hours, and even paid for HOTEL ROOM next door that night additional full retail over xxx! where all cell/internet worked, hotel 300 yards next door:) Aside from other bad reviews have recently read..re: dated etc, I wont mention. I should have taken time to review:) (Ravioli in dining room $19.00?? LOL) My once in lifetime of 15 year customer review and refund really doesn't make difference, wish fellow travelers KNOWLEDGE! that's all:) My spouse of 24 years thought we should move lamp,bed,desk, and pillows outside in 44F weather that night so we could use equipment outside! LOL ...read more

This is a good hotel but certainly not the 3 1/2 star level that Priceline ranks it as. The location is ideally located very close to Charlotte Douglas Airport. The front desk staff is not very welcoming. They weren't rude, but the disinterest is evident. The Hyatt Place across the street is ranked at 3 stars and is a far more rewarding experience.

The hotel was clean so was.the whole city kind of in the middle of no where but it had great room space and a nice bathroom. Overall would return if i rent a car or drive.

Decent place, not the closest to airport, but in the area.

I do not recommend this hotel at all, I couldn't believe they charge for Wi-fi, Room was too noise, hotel was not a double tree I have been before, I felt in comfort in, o some hotel like that level.

This hotel met my expectations.

This hotel did not meet my expectations but the problems were all fixable. The best was comfortable and the shower had decent water pressure.