Hotels in Sandston

Doubletree Hotel Richmond Airport

Doubletree Hotel Richmond Airport

Doubletree Hotel Richmond Airport Image
3 Star
Hotel Guest Rating: 7.6/10
5501 Eubank Road
Sandston, VA 23150

Hotel Guest Rating for Doubletree Hotel Richmond Airport in Sandston

# 2 of 15 hotels in Sandston
Based on 72 reviews from guests who stayed at the
Doubletree Hotel Richmond Airport
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.9.0
7.9
Check Rates and Availability at the Doubletree Hotel Richmond Airport
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Doubletree Hotel Richmond Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Howard from Charlotte, NC
March 26, 2013
Couple
8.0
The staff was very helpful and courteous.
Chair in room was noticibly dirty. Some of the furniture was damaged.

From previous reviews, I was expecting a real dump. I was surprised to see that my stay was alot nicer than I anticipated.

Senior Travelers
Leon from Chesapeake, VA
March 25, 2013
Senior Travelers
8.0
there was a party going on directly under my room and the band was loud
Solo Traveler
Cedric from South Hill, VA
February 18, 2013
Solo Traveler
8.0
Staff really nice
inside was very out dated, appeared to be old, It had no flat screen TV

Dinning was very high considering the type food. Staff was great but the room was very out dated

Family Traveling with Young Children
Verified Hotel Guest from Mccormick, SC
January 24, 2013
Family Traveling with Young Children
5.0
Close to what I needed to do in Richmond.
The parking lot was always full because it offered events to outside guests (live music Friday, Pokemon convention Saturday/Sunday, other event Monday), making it difficult for hotel guests to find a parking space.

Our room was roomy but there was almost puddled water in the living room area under the desk which led to a musty smell. The hotel must have known about the problem because the room next to ours had the door open and a fan running. Why give a room with that problem?

Couple
Toby from Raleigh, NC
November 15, 2012
Couple
6.0
Our first room had been smoked in (it was non-smoking)so we changed rooms. Our second room had been sprayed with a nasty Lysol disenfectant spray, the entire room stank for hours. Not sure why the cleaning staff would spray such a strong odor/spray in the

Extremely out dated, I guess teh hotel relies on the airport for all its business, and stays busy enough not to worry about it. It needs to be renovated, anytime I think of Hilton brand places, I think of nice. Not a dumpy stinky old hotel.

Couple
William from Frederick, MD
November 13, 2012
Couple
2.0
Nothing
Well to start the heater was noisy and didn't work well couldn't get another room because they didn't have any. The decor was bad , and Priceline need to change the star rating to 21/2.

The hotel when you first come in the lobby looked very nice, staff was pleasant once you get to the elevator it goes down hill. The elevator was old and out dated. When I got in the room it was not close the usual 3 star rooms I have booked. I really felt like I was staying at a upscale Motel 6. The heat was loud , the tv was a old 27 inch. This hotel should be down graded to a upscale 21/2 star. The bathroom did not have no lighting hardly. The toilet was not flushed. It was by far the worse stay of any hotel I stayed in that I booked from Priceline. Did not get much sleep it was just terrible the negative reviews given by others was right on point. So I wish Priceline would take them off there bid list because up until now they have been good with hotels I have gotten from them. Just very in happy. ...read more

Business Traveler
Patty from Export, PA
October 29, 2012
Business Traveler
10.0
The charming room service person made me exactly what I wanted for dinner even though it was not on the menu. Made my hectic travel week.He was kind.
Dated furnishings.

Perfect location for the airport, kind staff and great workout room. Room service made me exactly what I wanted for dinner even though it was not on the menu.

Senior Travelers
Verified Hotel Guest from Carmichael, CA
October 29, 2012
Senior Travelers
3.0
Convenient to the airport when coming in on a late flight.
Stains on the bathroom ceiling and missing tile grout. Carpet in the room looked and felt dirty.

Shabby, not what I would expect from a Double Tree Inn and especially in Virginia where the hospitality is usually exceptional.

Family Traveling with Young Children
Ron from Kent, WA
October 10, 2012
Family Traveling with Young Children
3.0
It was clearly not a 3 star level hotel.
Overall condition. It was old and worn. I clicked the pool option on your website since I was traveling with kids. Doesn't do much good when the outdoor pool is closed. You should have an option that is more specific.

You guys should check it out before you represent it as a "3 star" hotel, or at least read Trip Advisor. It was a tired hotel. Noisy and vibrating air conditioning unit that I had to wedge a pen in to get it to stop buzzing, messy caulking in the bathroom, old popcorn ceilings, older tube TV's, musty, less than enthusiastic front desk. Stayed at a Hampton Inn the night before. Comparison between the two was night and day. ...read more

Group Traveler
Verified Hotel Guest from Coatesville, PA
October 10, 2012
Group Traveler
9.0
Friendly staff, cleanliness, warm cookie.
None.

Great location. Access to anywhere in the city within 15 minutes. Plenary of places to eat around.

Reviews of Doubletree Hotel Richmond Airport
(1 - 10 of 57 reviews)
Check Rates and Availability at the Doubletree Hotel Richmond Airport
   

graphical calendar interface

graphical calendar interface


dg