Hotels in Anchorage

Embassy Suites Anchorage

Embassy Suites Anchorage

Embassy Suites Anchorage Image
3 Star
Hotel Guest Rating: 9.6/10
600 East Benson Boulevard
Anchorage, AK 99503

Hotel Guest Rating for Embassy Suites Anchorage in Anchorage

# 2 of 53 hotels in Anchorage
Based on 17 reviews from guests who stayed at the
Embassy Suites Anchorage
Overall Quality Score
user rating 9.6.0
9.6
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Embassy Suites Anchorage

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Ronald from Anchorage, AK
December 28, 2012
Family Traveling with Young Children
9.0
Great complimentary breakfast and mangers reception. Staff incredibly polite and helpful.

The hotel was very nice. I do have issues with Priceline.com, however. When I checked out of the hotel, I was presented with the final bill which was $65.61 dollars less than what Priceline charged to my credit card. When I asked the hotel staff why the difference, I was told that Priceline would credit the difference back to my credit card. I called Priceline and was told the hotel should not have shown me the Priceline "negotiated" rate and was basically told to bad they would do nothing to adjust the rate shown on my bill. I spoke with 2 individuals including a "Customer Service Rep" named Denise who insisted that me seeing the "negotiated" room rate on my final bill was the hotels fault and I was basically SOL. I said that it was not my fault and it appeared to me that I was being overcharged by $65.61. Denise didn't care and offered no apology. I felt Priceline should have refunded the difference as a token of good customer service and then settled the issue with the hotel. I am filing a BBB complaint, a credit card dispute with BOA and a complaint with the Attorney General's office for what appears to me to be deceptive/fraudulent business practices by Priceline. I will never recommend or do business with Priceline again. ...read more

Solo Traveler
Kelly from Kenai, AK
December 5, 2012
Solo Traveler
9.0
Beds were comfortable. Free parking.
Nothing

We are never disapointed when we stay here. Plenty of space in the rooms and they are always clean.

Family Traveling with Young Children
Michelle from Clarksville, TN
October 3, 2012
Family Traveling with Young Children
10.0
The staff was very friendly! They made a point to know who we were and what we liked!
The breakfast selection was awesome and most of the food was good, but the French toast sticks we hard and chewy.
Family Traveling with Teens
Elsa from Fullerton, CA
August 11, 2012
Family Traveling with Teens
10.0
Well appointed hotel & friendly staff!

Super clean, contemporary rooms & great staff!

Solo Traveler
Jonathan from Lafayette, CO
July 21, 2012
Solo Traveler
10.0
Friendly helpful staff huge room.
Maid service was good should have been excellent.
Couple
Vicky from Mason City, IA
June 30, 2012
Couple
10.0
I love the look of this Embassy Suites. It was classy but not as open and loud of many others.
I did not like the tiles surrounding the outer pool. They were very slippery.

The Embassy Suite is an excellent place to stay. The rooms were very clean, the furnishing were all up to date and the staff were very welcoming. I will come back.

Family Traveling with Teens
Verified Hotel Guest from Seward, AK
January 24, 2012
Family Traveling with Teens
9.0
Given a smoking room but able to get into a diff one with no problems.
They have smoking rooms!
Business Traveler
Susan from Blanding, UT
January 12, 2012
Business Traveler
10.0
I really like the value of the breakfast that you get!

Great place to stay!

Family Traveling with Teens
Jeanette from Big Lake, AK
October 11, 2011
Family Traveling with Teens
10.0
We stay at the embassy every chance we get! We love it.
Pool wasn't warm enough for the kids! Hot tub. Could have been warmer.

We love this hotel we don't stay any where else unless we have too!!and recommend it to all our friends.

Family Traveling with Teens
Judy from Big Lake, AK
October 11, 2011
Family Traveling with Teens
10.0
We stay at the embassy every chance we get! We love it.
Pool wasn't warm enough for the Kidd.
Reviews of Embassy Suites Anchorage
(1 - 10 of 12 reviews)
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