Hotels in San Antonio

Embassy Suites Hotel San Antonio-International Airport

Embassy Suites Hotel San Antonio-International Airport

Embassy Suites Hotel San Antonio-International Airport Image
3 and 1/2 Star
Hotel Guest Rating: 7.6/10
10110 Hwy 281 North
San Antonio, TX 78216

Hotel Guest Rating for Embassy Suites Hotel San Antonio-International Airport in San Antonio

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Based on 56 reviews from guests who stayed at the
Embassy Suites Hotel San Antonio-International Airport
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Embassy Suites Hotel San Antonio-International Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Corpus Christi, TX
March 18, 2013
Family Traveling with Teens
4.0
Nice room layout
Horribly stained sheets on sofa bed
Business Traveler
David from Temple, TX
February 27, 2013
Business Traveler
9.0
Location next to airport was essential and perfect.

This is the lace for business meetings near the San Antonio airport.

Couple
Verified Hotel Guest from Garza Garcia, Mexico
February 6, 2013
Couple
1.0
good location

the staff is poor, the stars and the price does not cover my expectations

Family Traveling with Teens
Micha from Greenwood, AR
January 23, 2013
Family Traveling with Teens
10.0
Breakfast, cooked to order omlets, and everything was very good!
No, really enjoyed staying there.

We've stayed at Embassy hotels before, they are always excellent! The staff is very friendly, the breakfast is the best! It was easy to get to the Northstar Mall and about 10 minutes to the riverwalk. The kingsize bed was very comfortable. Probably would pay more to stay at Embassy even though I'm very frugal.

Business Traveler
David from La Junta, CO
September 11, 2012
Business Traveler
5.0
Location, room, meeting room, coffee in the room.
Paid! Desk chair was broken in the down position. Room smelled of odor eaters

Carlsbad New Mexico Motel 6 has free (and much higher speed) internet. Why can't Embassy Suite have free internet. The free breakfast used the same generic bacon that was used by the free breakfast at Motel 6, mentioned above. There is a legal statement right on the front door demanding that those of us that have a conceal weapon permit are not welcome. I won't be back.

Couple
Branda from Eldorado, TX
September 5, 2012
Couple
9.0
I liked the managers reception and complimentary breakfast!
Couple
Elizabeth from Mcallen, TX
August 30, 2012
Couple
10.0
Atmosphere, friendly staff, professional attention to detail.
One way access on frontage road, if you miss the exit it's hard to get back.
Business Traveler
Kim from Austin, TX
August 26, 2012
Business Traveler
2.0
The upgraded my room when I arrived.
They were not very responsive to my concerns about being stalked by someone at their hotel.

Nice facility and staff until I needed some reassurance regarding a stalker calling my room and saying he had been watching me and knew what room I was in. The atrium allows for no privacy as you enter your room. They said they might know who it was then the next day they said they didn't. Inconsistent story. Perhaps it was a regular that they didn't want to disturb? I don't know. But I will not be returning. ...read more

Senior Travelers
Linda from Portland, TX
July 30, 2012
Senior Travelers
5.0
The staff was very friendly
The room was smelly

The staff was very nice but the room smelled very bad of carpet cleaner and the air conditioner did not keep room very cool. Room was very damp even the towels felt damp. More than likely will not stay there again Their breakfast was not as good as it used to be.

Family Traveling with Young Children
Wayne from Lake Elsinore, CA
July 27, 2012
Family Traveling with Young Children
4.0
Quiet rooms.
Not the level of clean I have come to expect from hotels of this level.

The staff was fast and courteous and helped us check in quickly. We were provided with a crib with no problem. When we got to our room, it had an odor and the carpet was wet and dirty to the point my socks got soiled and wet, this was true of the replacement room as well. We couldn't even let the baby on the floor.

Reviews of Embassy Suites Hotel San Antonio-International Airport
(1 - 10 of 36 reviews)
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