Hotels in Santa Ana

Embassy Suites Hotel Santa Ana-Orange County Airport North

Embassy Suites Hotel Santa Ana-Orange County Airport North

Embassy Suites Hotel Santa Ana-Orange County Airport North Image
3 Star
Hotel Guest Rating: 8.2/10
1325 East Dyer Road
Santa Ana, CA 92705
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Hotel Guest Rating for Embassy Suites Hotel Santa Ana-Orange County Airport North in Santa Ana

# 2 of 19 hotels in Santa Ana
Based on 106 reviews from guests who stayed at the
Embassy Suites Hotel Santa Ana-Orange County Airport North
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Embassy Suites Hotel Santa Ana-Orange County Airport North

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Britton from Bakersfield, CA
May 21, 2013
Family Traveling with Young Children
10.0
The restraunt inside at happy hour was nice. The environment and the room was extremely nice.
no

The room was spacious and the beds were comfy. They ran out of towels at the front desk while i was there but other than that the stay was perfect.

Georgette from Phoenix, AZ
April 30, 2013
1.0
nothing
I was assured by the front staff when checking in that my room was a "non smoking" room. When I got to the room I was disgusted - everything reeked of cigarette smoke, the carpet, drapes, furniture, bedding and counter tops/sinks were dirty.

I wouldn't recommend this hotel to anyone. Not only did the "non smoking" room reek of smoke, it was filthy. There was no TV clicker in the main living area, the carpets, drapes furniture and bedding all smelled. To top it off, there was a long blonde hair in my "free breakfast omelette" the next morning. Yuk. I'm a brunette. The hotel would do nothing do help me out in any way; I would have thought that even after purchasing the 2 room stay thru PriceLine they would have tried to keep a customer. I checked in late (as I had confirmed) late on a Saturday evening after driving all day. I was exhausted and being on a budget and having planned and paid for the room already, I was unable to go to a different hotel. ...read more

Family Traveling with Young Children
Boensin from Alameda, CA
March 22, 2013
Family Traveling with Young Children
10.0
this hotel have a big room.
there was anything that I want.
Couple
Julie from Temecula, CA
March 19, 2013
Couple
3.0
Most of the staff were friendly The breakfast good
Our room was very damp Smelled really bad of cat urine and mold.the second room had a leak in the bathroom causing the bedroom carpet to be wet and mouldy
Group Traveler
Ken from Las Vegas, NV
March 8, 2013
Group Traveler
10.0
This hotel was fantastic. The concept of having an internal open space that can be seen from every room. Great space for kids. Breakfast was wonderful. Overall very pleasing.
Family Traveling with Young Children
Pam from Carmichael, CA
February 13, 2013
Family Traveling with Young Children
10.0

The hotel was perfect for our trip. Location was ideal, rooms are spacious, clean, and the beds are very comfortable. Made to order breakfast was really good. Had something to offer for everyone in our group and so convenient! We didn't have to drive anywhere and spend $$$ for breakfast for our group of 4. Staff were friendly and responded to our request for extra pillows and blankets very quickly. The ONLY con was the condition of the sofa sleeper mattress. Not exactly comfortable, but I have never found one that was. We will definitely stay here again! ...read more

Couple
Verified Hotel Guest from Pleasant Grove, UT
January 16, 2013
Couple
5.0
Location.
Needs some upgrading. Shows quite a bit of age. Maid service was very slow. No heat even though temps dropped into the 30's at night.

Location is great but this is an old hotel that is showing its age. Needs TLC.

Family Traveling with Young Children
Priceline Guest from Longmont, CO
January 3, 2013
Family Traveling with Young Children
8.0
Good breakfast, free parking. Hotel is close to airport

The hotel provides good hot breakfast and snacks and drinks at night, which is good when you have little kids . The hotel also have a small swimming pool and a Jacuzzi, as well as a fitness room that I never used, however we used the pool facility twice. The hotel also have a nice business center with multiple computers that I did not use as well.The main advantage of the hotel is the hot breakfast which was great. We traveled as a family of 5 and enjoyed it tremendously.The internet is not free however if you have at@t on your smart phone you get it for free as well, but only on the that device. I could not connect my laptop to the internet as I am not tech savvy.Our room had one king bed and a sofa bed. The king bed was great, but the sofa bed was terrible.The bathroom was small but fitted our needs. The room also featured a hidden microwave oven below the the kitchen sink which was adequate.The room was little noisy from the heating and cooling system, and was very humid as well.The hotel features 5 elevators 2 of which don't work (the two in the front) which is a pain when checking in or out. Overall it is not a perfect hotel, but it had all the necessary items we needed during our stay, it is conveniently located near the highway ...read more

Couple
Barney from Fremont, CA
December 25, 2012
Couple
10.0
Everything....cocktail hour and breakfast.
I always look forward to my stay.

Extend cocktail hour

Couple
Mai from Garden Grove, CA
December 11, 2012
Couple
2.0
cheap food at restaurant at happy hour
police out front when I pulled up..dirty full trash cans small bthrm with no space..old smell..old furniture..not up to date at all

I basically said it all but I was very unhappy with the room..it was stale smelling..the bathtub was so close to the toilet u couldn't turn inside..kids where running around playing on the elevators..I never get my free breakfast Im promised

Reviews of Embassy Suites Hotel Santa Ana-Orange County Airport North
(1 - 10 of 80 reviews)
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