Extended Stay America Charlotte - University Place

Would NOT suggest hotel.

I would definitely book with this hotel again!

Do NOT pay attention to the "2-star" rating.. I would give it a much higher rating. The room had a full size refrigerator, stove top, really nice flat screen television and was clean!! The location was perfect.. you could walk next door to a Super Walmart.. restaurants were located within walking distance. The staff is just so friendly and will go out of their way to make sure you get what you need (ex. directions, restaurant suggestions, sights to see or not see). The location is perfect to the Interstate and it is easy to get in & out of. I didn't find anything wrong with this hotel.. other than I feel they are not being given a better star level. In fact, they had a recent inspection and it was like 98.5 A.. how much better can you really get? Thank-you Extended Stay University Place for making my stay really enjoyable. ...read more

The room was bigger than I expected. I loved the extended stay amenities like the stove and microwave. It was updated with a flatscreen tv and the beds were comfortable. The staff was very personable and really nice.

From the second we arrived, I instantly knew why this hotel was located in an industrial park and so close to an adult entertainment venue- aka strip club. If meth heads and assumed prostitutes hanging out in a parking lot with people who appear to have taken up residence here are your thing, look no further! The people lurking, soliciting, and otherwise trespassing should have been enough to make us realize why Priceline was offering a special deal on this supposedly 2 - 2 1/2 star hotel. Check in was a breeze using Passbook on my phone- she didn't even look at it. All she needed was enough information to completely steal my identity. She was nice though. And she was very courteous despite the numerous complaints other residents had upon arrival. I feel bad for her considering she kept even the front doors locked to the hotel and would only let us in after we told her we were there to check in. You get what you pay for... I will say that the previously chewed chewing gum stuck to the headboard and the food stains on the comforters of our room's quaint double beds made us feel like we knew exactly what typically went on in these rooms and what the cleaning staff didn't do after people left. The front desk clerks would have been called but they were quite busy switching rooms for other guests who apparently got the same Priceline deal we received. I removed it and the bedding, said a prayer and stayed up all night on guard in hopes that any one of the numerous people banging and making a fuss in the hallways weren't going to break in, kill us in our sleep, and harvest our organs for black market trading. In a word or two, this place filled a need for our daughters to go to a cheer competition there in Charlotte. For that, thank you. Please do us a favor though and better rank your hotel and adjust your pricing to that of a 1/2-1 star hotel. If given the choice again, I'll sleep in my car on the freeway. ...read more

bed bugs bed bugs bed bugs....thats all i gotta say......

Rooms are very well appointed with kitchen, flat screen TV, comfortable beds. Hotel is right in the middle of everything in the University City neighborhood. Staff is very helpful and friendly. Ample parking.

Greatlocation. Clean. Hotel is kept up