Hotels in Downers Grove

Extended Stay America Chicago - Downers Grove

Extended Stay America Chicago - Downers Grove

Extended Stay America Chicago - Downers Grove Image
1 Star
Hotel Guest Rating: 6.5/10
3150 Finley Road
Downers Grove, IL 60515

Hotel Guest Rating for Extended Stay America Chicago - Downers Grove in Downers Grove

# 5 of 5 hotels in Downers Grove
Based on 34 reviews from guests who stayed at the
Extended Stay America Chicago - Downers Grove
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 7.3.0
7.3
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 5.2.0
5.2
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Hotel Guest Reviews of the Extended Stay America Chicago - Downers Grove

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Lombard, IL
May 4, 2013
Business Traveler
6.0
N/A. The staffperson on duty was professional and extremely helpful. She made sure other arrangements were made and accommodations at the other end were fantastic. Two sites were involved, they worked as a team!!
N/A

N/A

Business Traveler
Joseph from Noblesvile, IN
February 17, 2013
Business Traveler
9.0
The hotel was in an excellent location between two different locations I work during the week.
None
Verified Hotel Guest from Lombard, IL
February 9, 2013
4.0
Helpful and courteous staff.
Garbage and dirty towels were not removed from the room. There was a bad odor upon entrance thru the back door on two separate days. Standard television channels either not available or not working.

Bring your own towels, dish washing liquid and hangers. Mall, restaurants, department and grocery stores are in close in proximity to the hotel.

Business Traveler
Joseph from Noblesvile, IN
January 27, 2013
Business Traveler
7.0
I feel the front desk staff is very friendly and helpful.
Couple
Thomas from South Holland, IL
December 17, 2012
Couple
4.0
The price was right (actually considering it was torn appart for rehab, the price was high)
The hotel was having construction work done. I should have been told this up front, i would have stayed somewhere else.It was not what I expect from a extended stay hotel. Just because you put in a kitchenete doesent make it a sweet

I was very disappointed. I have stayed at ESA's before and enjoyed the room amenities like the work space, Sofa, armchair and ottoman, the feel of an appartment. This room was just a typical room with a small kitchenett. the bathroom had two tiny bars of soap and thats it. Im used to getting quite a bit more at these hotels. It was a big disappointment and I likely won't be going back. I felt lied to. ...read more

Business Traveler
Steve from Fort Wayne, IN
October 5, 2012
Business Traveler
Easy access from any direction. Room was nice for the price.
Nothing negative to report.
Solo Traveler
Chel from Des Moines, IA
October 3, 2012
Solo Traveler
Front office staff was very service oriented - nice folks!
Hallway smelled of smoke, side exits had piles of litter.
Dot from Washington, IL
September 25, 2012
9.0
Great place to stay for business/shopping.
Nobody manning front desk if I had and emergency after midnight. I called desk at 06:00 no answer.
Business Traveler
Kira from Oak Park, IL
September 24, 2012
Business Traveler
5.0
The staff at front desk was very attentive, and they try to make sure you are comfortable and all your needs are met to the best of their ability.
I
had a room on the second floor long hall, and there is an odor that is unbearable.

The staff makes your visit not as bad as the carpet in the halls look. They give you 5 star customer service.

Business Traveler
David from Mililani, HI
August 1, 2012
Business Traveler
8.0
Very convenient to work, shopping and eating areas
did not clean staiwells and hall ways things thrown on the floor may stay 2 or 3 days
Reviews of Extended Stay America Chicago - Downers Grove
(1 - 10 of 26 reviews)
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