Hotels in Elmsford

Extended Stay America White Plains - Elmsford

Extended Stay America White Plains - Elmsford

Extended Stay America White Plains - Elmsford Image
1 Star
Hotel Guest Rating: 6.0/10
118 Tarrytown Road
Elmsford, NY 10523

Hotel Guest Rating for Extended Stay America White Plains - Elmsford in Elmsford

# 4 of 4 hotels in Elmsford
Based on 15 reviews from guests who stayed at the
Extended Stay America White Plains - Elmsford
Overall Quality Score
user rating 6.0.0
6.0
Hotel Cleanliness
user rating 5.9.0
5.9
Hotel Staff
user rating 6.3.0
6.3
Location of Hotel
user rating 6.8.0
6.8
Hotel Dining
user rating 1.0.0
1.0
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Hotel Guest Reviews of the Extended Stay America White Plains - Elmsford

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Richmond, VA
March 18, 2013
Business Traveler
2.0
Great Location.
It was filthy. Unacceptable. Worst I've seen in 40+ years of business travel.

Despite the excellent location and reasonable prices, this hotel is not an option. My room was so unclean I had to move to a second room. The second room was no better. It's as if nobody cleans the rooms at all. The remnants of every previous guest are evident on the bed, linens, floor and surfaces of the rooms. Worst ICK! factor ever.

Business Traveler
John from Yonkers, NY
March 13, 2013
Business Traveler
10.0
The staff was very accommodating and helpful especially Lloyd from the front desk.
Couple
Jack from Belleville, MI
January 9, 2013
Couple
8.0
The kitchenette was a life saver.
The staff isn't as helpful as other places I have stayed.

It's great if you're taking a get away vacation and would rather not leave the room. Though it isn't modern by any stretch and it's a little dingy looking. For what it is it is nice though.

Business Traveler
Philip from Castlerock, WA
December 4, 2012
Business Traveler
6.0
good t.v
a night guard right out side my door. and when i parked my car i could see a dumster full of matres that made me think of them having bed bugs.

I tried to pay for aonther night but the night clerk did not how to use the computer .so I found aonther place to stay after that.

Couple
Tracy from Plainsboro, NJ
October 19, 2012
Couple
10.0
Great front desk, clean room, easy access to highways and our destination.

The hotel itself was very accommodating. The kitchen in the room was clean and all appliances and utilities worked. The bed was comfortable and we had a pretty view. I really enjoyed how close the hotel was to all major highways. The front desk staff was extremely helpful and cheerful at all hours of the day. We very much enjoyed Extended Stay America!

Couple
Joe from Geneva, NY
August 3, 2012
Couple
3.0
It was close to where we wanted to be and reasonably priced.

The hotel was fine for what it was. Additionally, we were disappointed in the lack of housekeeping. They did not clean our room on the day we requested and then said they only did it once a week. We were there for 6 days and, if I did not ask repeatedly to get our room cleaned once, it would not have been cleaned at all. They said they only do it once a week.

Family Traveling with Teens
Jen from Lehighton, PA
March 11, 2012
Family Traveling with Teens
4.0
First room they gave us was trashed. Food, pots and pans everywhere. Even a rusty pocket knife!.

The front desk manager tried to accommodate us - two adults and two kids by upgrading us to a room with two queen beds, especially after the screw up with the first room not being cleaned. My one son actually touched the rusty pocket knife that was in the room. It was bad news.

Couple
Shaun from Smyrna, DE
October 26, 2011
Couple
4.0
The unresponsive of hotel staff to basic requests and the room was not ready.
Solo Traveler
Stuart from Webster, NY
May 26, 2011
Solo Traveler
1.0
Location
Room was absolutely horrible. Cannot describe how bad it smelled...like being in an ashtray. And I live with 2 smokers!

Got there at 11:15 pm and the front desk was closed. The maid checked me in. She was very nice.

Reviews of Extended Stay America White Plains - Elmsford
(1 - 9 of 9 reviews)
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