Hotels in Frankfort

Fairfield Inn And Suites Frankfort

Fairfield Inn And Suites Frankfort

Fairfield Inn And Suites Frankfort Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
40 Chenault Road
Frankfort, KY 40601

Hotel Guest Rating for Fairfield Inn And Suites Frankfort in Frankfort

# 3 of 7 hotels in Frankfort
Based on 47 reviews from guests who stayed at the
Fairfield Inn And Suites Frankfort
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Fairfield Inn And Suites Frankfort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Gabrielle from Franklin, TN
April 26, 2013
Solo Traveler
9.0

Great location across from Starbucks. Lovely hotel, super nice staff. Everything was out of order! Hot tub, broken, vending machines, broken, fitness equipment, broken. That tells me it is bad management but it doesn't detract from the overall quality of the hotel.

Solo Traveler
Michele from Arlington Heights, IL
April 3, 2013
Solo Traveler
7.0
Nice and clean and no sign of bed bugs
The clerk who checked me in kept on telling me my CC was declined for the room, but that my room was paid for. Apparently an issue they have with priceline the manager told me the next day.

Front desk staff needs to do a better job when checking in the guest and not scare a traveler that their CC has been declined as they are embarking on a long trip.

Couple
Jeremy from Barberton, OH
January 8, 2013
Couple
9.0
Very Nice and clean and i consider myself picky The gentleman at the front desk was one the nicest front desk attendant i have ever came across
Nope everything was good

This hotel Was very nice and had plenty of parking. probably not important but if your traveling with a trailer or something it's good to know. The gentleman at the front desk was extremely nice and helpful. We didn't get to check out the pool or fitness center while we were there but both appeared very nice. The only issue i had was that none of our wireless devices would connect to the wifi inside the room but if i walked out the door of the room it would connect fine. ...read more

Business Traveler
Verified Hotel Guest from Salyersville, KY
October 28, 2012
Business Traveler
1.0

Hotel staff was EXTREMELY rude and not helpful at all! Very disappointed!

Business Traveler
Kenny from Benton, KY
October 22, 2012
Business Traveler
10.0
Friendly, helpful staff. Great that our room was private and we didn't hear neighbors through the walls. I've stayed in hotels where you can hear conversations of neighbors, TV and every time they flush their commode.
Couple
Faye from Otway, OH
September 27, 2012
Couple
9.0
The rooms were clean. The breakfast was great.
The room was a little small, with only one chair to sit in.

The hotel was great. Great location. Super friendly staff. Everything was clean and we would def stay there again.

Couple
Kris from Lexington, KY
September 26, 2012
Couple
10.0
The whirlpool.
The pool or the whirlpool bleached my black shorts brown.

Good hotel if you don't smoke nice rooms with good flat screen TV's and they have a whirlpool.

Business Traveler
Suzann from Benton, KY
September 21, 2012
Business Traveler
10.0
We arrived at the hotel around midnight and the night auditor was very friendly and helpful.
Business Traveler
Betsy from Spootsville, KY
September 17, 2012
Business Traveler
9.0
Very convenient for my business needs. Price of room wasn't bad,
No refrigerator in the room again, room was extremely small, free breakfast was awful and for the amount they charge!

Nice location, but other hotels around them look nicer, and I can understand why the room was a deal. No refrigerator in my room again tells me none of the rooms have one. I find myself taking a cooler to keep my food and drinks cold, and this is unreal with the cost of this place. Breakfast is a laugh; again compared to other hotels, they don't know what free breakfast is. The room was very small, and I was put at the very end of a hallway when I am sure there were lots of empty rooms on a Wednesday night.
...read more

Couple
Kris from Lexington, KY
August 9, 2012
Couple
9.0
They had a whirlpool.
They didn't offer smoking rooms.

It was nice and clean.

Reviews of Fairfield Inn And Suites Frankfort
(1 - 10 of 35 reviews)
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