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Fairfield Inn Madison Heights

Fairfield Inn Madison Heights

Fairfield Inn Madison Heights Image
2 and 1/2 Star
Hotel Guest Rating: 7.6/10
32800 Stephenson Highway
Madison Heights, MI 48071
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Hotel Guest Rating for Fairfield Inn Madison Heights in Madison Heights

# 2 of 8 hotels in Madison Heights
Based on 160 reviews from guests who stayed at the
Fairfield Inn Madison Heights
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Fairfield Inn Madison Heights

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(35) | Solo Traveler(17) | Traveling as Couple(25) | Family with Young Children(8) | Family with Teens(1) | Senior Traveler(3) | Group Traveler(7)
Solo Traveler
Verified Hotel Guest from White Bear Lake, MN
May 9, 2013
Solo Traveler
10.0
Clean rooms, friendly staff, convenient location
They don't keep up on cleaning the tables during breakfast. When I asked someone to clean a table for me, she cleaned only the table where I wanted to sit - left the others dirty.
Family Traveling with Young Children
Verified Hotel Guest from Sylvania, OH
May 8, 2013
Family Traveling with Young Children
9.0
The staff was extremely helpful and friendly. They were also accomodating in regards to early check in and late check out. We will defintely stay here again for the next hockey tournament (right down the road from rink too).
Business Traveler
Verified Hotel Guest from Detroit, MI
May 4, 2013
Business Traveler
5.0
Common space and breakfast buffet.
Rooms were very small and location was loud with a lot of outside noise.
Couple
Verified Hotel Guest from Oak Harbor, OH
April 28, 2013
Couple
3.0
Courteous and friendly staff; inviting common area.
Certainly was not a 2.5 star hotel from our perspective; parts of room and bathroom were dirty; room and bathroom were very small.

Excellent location, but small room and small bathroom. Absolutely not worthy of a 2.5 star rating....closer to one star, in our opinion.

Business Traveler
Edith from West Mifflin, PA
April 26, 2013
Business Traveler
9.0
Very convenient location. Fresh, hot coffee; excellent breakfast.
One evening desk clerk was very rude regarding availability of decaf tea.

This clean, well located hotel was a good value and I would encourage others to make use of it. Of course, the Michigan turn is right there too. Our room was clean and well attended to by housekeeping. The location was safe and the staff with that one exception was very helpful.

Family Traveling with Young Children
Peter from Hyattsville, MD
April 26, 2013
Family Traveling with Young Children
10.0
no

Very nice motel enjoyed breakfast and first time diner was included in a motel that I stayed at. Staff was very friendly.

Business Traveler
Jerry from Nelsonville, OH
April 16, 2013
Business Traveler
9.0
Very nice rooms
I think staff should know or have info. of what they have to offer. they have a comp. dinner Monday through Wednesday but they have no idea what is being served.

I would recommend this hotel to anyone. really nice

Solo Traveler
Ian from Detroit, MI
April 5, 2013
Solo Traveler
4.0
room was fine drafty windows street side is loud
This location offered evening dinner that started at 5:30 I came down at ten after 6 and they had run out of food, went to front desk to see what was happening took someone 20 minutes to come out food was not same as first run so i was not happy, went to

manger to complain and he did not really seem to care there customer service stinks at this location, would have said somthing to morning shift but there attitude was same as night shift

Solo Traveler
Ian from Detroit, MI
March 15, 2013
Solo Traveler
6.0
The maids came knocking at the door at ten minutes to nine I have never been awakened by maids that early and also i requested a quite area they gave me a second floor room the hotel is 3 stories once the maids started up stairs it sound like a bowling al

The morning staff did not seem to care to much about someone being able to sleep

Couple
Verified Hotel Guest from Berea, OH
March 13, 2013
Couple
7.0
Price was a bargain. Location was very good and the staff was friendly. The room while being small, had everything in it.
The room was very small. It's more like a motel where access to the rooms is outside. This in turn made us feel less secure.

The price for the room was a bargain. The room had a flat screen TV, microwave, refrigerator, coffee machine in addition other necessities. The staff was extremely friendly and accommodating. Hotel location is 2 min off I 75 which is great.The fact that you have to walk outside to go from office to room made it seem more like a motel. It made us feel a bit less secure than we would be in a regular hotel where access had to go through the lobby. ...read more

Reviews of Fairfield Inn Madison Heights
(1 - 10 of 99 reviews)
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