Hotels in Chicago

Fairfield Inn & Suites Chicago Downtown

Fairfield Inn & Suites Chicago Downtown

Fairfield Inn & Suites Chicago Downtown Image
2 and 1/2 Star
Hotel Guest Rating: 8.6/10
216 East Ontario Street
Chicago, IL 60611

Hotel Guest Rating for Fairfield Inn & Suites Chicago Downtown in Chicago

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Based on 44 reviews from guests who stayed at the
Fairfield Inn & Suites Chicago Downtown
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Fairfield Inn & Suites Chicago Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
La Shawn from Detroit, MI
June 30, 2011
Family Traveling with Young Children
10.0
The hotel was very knowledgeable about great restaurants and inexpensive ways to travel. They also printed out the routes for us.
The hotel does not have a pool.

I truly value the price and location of this hotel. The entire front desk and cleaning staff were awesome. The customer service was spectacular. Chicago can be a very expensive plan for the weekend. It was refreshing to see the front desk advise us of the bus passes and create routes for us to take to get to the Shedd aquarium and other eateries. They provided us with coupons to get free samples and enjoy the sites. I truly enjoyed the free breakfast. They provided waffles you could make yourself, yogurt, fresh fruit, oatmeal, cereal, bagels, etc. ...read more

Family Traveling with Young Children
Elizabeth from Harper Woods, MI
June 27, 2011
Family Traveling with Young Children
The front desk staff went out of their way to be helpful.
My room had not been well-vacuumed in some time.

The staff was wonderful. The hotel decor is quirky and interesting. The continental breakfast was good if nothing special. My one complaint was that my room was not properly cleaned. I found things on the floor like a pill and an open safety pin. If I'd been traveling with a toddler or baby I would have been pretty angry that things so dangerous were not vacuumed up.

Reviews of Fairfield Inn & Suites Chicago Downtown
(1 - 2 of 2 family with young children reviews)
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