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Four Points By Sheraton Fairview Heights

Four Points By Sheraton Fairview Heights

Four Points By Sheraton Fairview Heights Image
3 Star
Hotel Guest Rating: 7.5/10
319 Fountains Parkway
Fairview Heights, IL 62208
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Hotel Guest Rating for Four Points By Sheraton Fairview Heights in Caseyville

# 1 of 6 hotels in Caseyville
Based on 203 reviews from guests who stayed at the
Four Points By Sheraton Fairview Heights
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Four Points By Sheraton Fairview Heights

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(28) | Solo Traveler(17) | Traveling as Couple(50) | Family with Young Children(20) | Family with Teens(8) | Senior Traveler(4) | Group Traveler(3)
Couple
Thomas from Frankfort, IL
May 7, 2013
Couple
4.0
beds and pillows were great!
took moving to a third room to get settled in due to malfunctions in other rooms.

Awesome staff including breakfast buffet attendants!

Couple
Verified Hotel Guest from Marion, IL
May 6, 2013
Couple
4.0
We have stayed at this hotel twice and both times it has been VERY noisy. The walls seems to be paper thin and you hear every move your neighbors and people in the hallway make as well the tv etc. Sleeping is almost impossible
Carol from Springfield, IL
May 5, 2013
6.0
Registration desk person on Sunday very helpful.
Ants!!
Couple
Shirley from West Chester, OH
April 25, 2013
Couple
8.0
Staff was very helpful and the location is great.

Great location for any events in the area or in St. Louis

Family Traveling with Young Children
Earl from Garner, NC
April 18, 2013
Family Traveling with Young Children
10.0
Staff was great and room was clean
No

Loved the price and everyone was great.

Couple
Janette from Dundas, IL
April 15, 2013
Couple
6.0
Friendly staff
The wireless internet did not work in the room and I was counting on using it.

It's ok for a stop over

Family Traveling with Young Children
Jary from Cedar Rapids, IA
April 13, 2013
Family Traveling with Young Children
9.0
Nice, clean hotel with large rooms and great beds
Security lock on door didn't work

Very well kept up hotel very close to major mall. Rooms are spacious and well appointed . Free bottle of water was nice. Shower very good and beds extremely comfortable.

Solo Traveler
Verified Hotel Guest from Decatur, IL
April 12, 2013
Solo Traveler
9.0
Staff was great/had an issue with the thermostat and maintenence took care of it immediately
When we arrived at our room there was a dirty wash cloth in the bathtub/shower and there was a cracker on the floor beside one of the beds.
Family Traveling with Young Children
Melissa from Lancaster, OH
April 12, 2013
Family Traveling with Young Children
10.0
I generally stay at this hotel when I am in town visiting family.
I was very disappointed that the spa had been filled in, and the pool was cold.
Couple
Verified Hotel Guest from Hilbert, WI
April 3, 2013
Couple
5.0
Close to I-64
Liquid soap dispensers leak in shower. Mold and stains in shower. Dogs barking in lobby. Noisy rooms.

Having stayed there in prior years the place seems on the decline. Nevertheless, at the Express Deal rate, it is a good deal, just think of it as a two star hotel without free breakfast. Accepting pets is a real good way to send the place into decline as this place attests. The new liquid soap dispensers are a poor way to handle guest's needs. A little bar soap and some shampoo is all that is required. Trying to provide lots of lotions does not appeal to the type of guests that normally want a three star hotel. ...read more

Reviews of Four Points By Sheraton Fairview Heights
(1 - 10 of 133 reviews)
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