Hotels in New York City
Grand Hyatt New York
Grand Hyatt New York
Hotel Guest Rating for Grand Hyatt New York in New York City
See Most Popular hotels in New York City
Based on 207 reviews from guests who stayed at the
Grand Hyatt New York
Grand Hyatt New York
Overall Quality Score
8.8
Hotel Cleanliness
8.8
Hotel Staff
9.0
Location of Hotel
9.5
Hotel Dining
8.0
The Grand Hyatt New York is Recommended for:
business
Recommended by 9 out of 10 guests
couples
Recommended by 9 out of 10 guests
family
Recommended by 8 out of 10 guests
Hotel Guest Reviews of the Grand Hyatt New York
Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.Sort by: All Travelers | Business Traveler(19) | Solo Traveler(19) | Traveling as Couple(50) | Family with Young Children(9) | Family with Teens(11) | Senior Traveler(1) | Group Traveler(16)
Maria from Sunol, CA
May 20, 2013
Solo Traveler
May 20, 2013
Solo Traveler
LOVED IT! decoration of the rrom was very cool. Staff was nicer that in any other NYC hotel, specially concierge
Well located, great service. Rooms are small but it is all you need, just a nice, great decorated, clean room to sleep. I recommmed it 100%
Bonnie from Orlando, FL
May 16, 2013
Group Traveler
May 16, 2013
Group Traveler
The hotel rooms was modern and fun design. The staff were very nice and went out of their way to help us feel welcome.
If you plan on checking your bags after check out, there is $2/bag fee. The bathroom sink was very tiny in our 2 double bed room and there very little dressers drawers - two drawers in the night stand. However, the clothes closet is quite large.
The hotel is modern design and right next to Grand Central Station so if you are planning to use the subway you cannot get more convenient than that. There is great food and shopping in Grand Central Station.
Rozelle from Oakland, Australia
May 15, 2013
Solo Traveler
May 15, 2013
Solo Traveler
The location.
That there were charges for every minor service: eg leaving bags for an hour, wi Fi in the room, etc. Housekeeping Service is slow - it took forever for them to replace a fridge that was not at all functional. The towels were old and washed out.
Not great, but okay. Clean, but not up to par for a four star hotel.
Verified Hotel Guest from Falls Church, VA
May 15, 2013
Group Traveler
May 15, 2013
Group Traveler
Great location, new decoration, public space
Some staff was rude; booking was not taken care properly; room was a little dusty
Roberta from Santa Monica, CA
May 10, 2013
Solo Traveler
May 10, 2013
Solo Traveler
Location. Very quiet room. Comfortable.
A prefer smaller hotels. This hotel is huge.
The location is unbeatable. Right next to Grand Central station.
Carole from Marietta, GA
May 10, 2013
Group Traveler
May 10, 2013
Group Traveler
Large clean rooms and excellent staff that were very helpful
no
Verified Hotel Guest from Fredericksburg, OH
May 7, 2013
Couple
May 7, 2013
Couple
The staff was very nice, and helped as much as they could.
Stinks to pay high dollars a night for no Internet unless paid for and no coffee in rooms
Verified Hotel Guest from Winnetka, IL
May 6, 2013
Solo Traveler
May 6, 2013
Solo Traveler
The room was lovely... Very contemporary, high-end. Great location.
They gave me me a room with a "view" and it really wasn't a view. But I didn't spend much time in my room. It was not an issue.
Oliver from San Jose, CA
April 30, 2013
Couple
April 30, 2013
Couple
Nice size room. Great central location. Quick responsiveness in fixing a missing lamp light.
A little bit loud with the late night crowd returning from the bars/clubs if you have a room near the elevators.
Expensive but prime location. Charges for Internet. Concierge charges $2/bag for luggage storage.
Timothy from Burnsville, MN
April 29, 2013
Business Traveler
April 29, 2013
Business Traveler
Fantastic staff, they were all very accommodating, it started at the check-in desk and fin9ished strong with the guy who pulled up the car from valet. great experience.
hard to find the valet station when picking up the car.
Reviews of Grand Hyatt New York
(1 - 10 of 133 reviews)
(1 - 10 of 133 reviews)
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