Hotels in Lake Tahoe

Grand Residences By Marriott, Lake Tahoe

Grand Residences By Marriott, Lake Tahoe

Grand Residences By Marriott, Lake Tahoe Image
4 Star
Hotel Guest Rating: 9.2/10
1001 Heavenly Village Way
South Lake Tahoe, CA 96150

Hotel Guest Rating for Grand Residences By Marriott, Lake Tahoe in Lake Tahoe

# 1 of 67 hotels in Lake Tahoe
Based on 22 reviews from guests who stayed at the
Grand Residences By Marriott, Lake Tahoe
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Grand Residences By Marriott, Lake Tahoe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Scott from Fairfield, CA
May 8, 2013
Couple
10.0
Everything was awesome !
Everything exceeded my expectations.

I have been past this hotel many times and I finally decided to stay here. I had a great time, and I will definitely stay here again. I stayed in a king size studio with a full kitchen, dining room, living room, large bathroom with a huge whirlpool tub, large bedroom, and two TV's with DVD players. The location is perfect with lots of shopping and casinos within walking distance. There is a grocery store right across the street, so my girlfriend and I cooked dinner and breakfast which was very convenient. We stayed five days, and wished we could have stayed longer, it was like a home away from home. The staff were very helpful, and professional, we were well taken care of. I highly recommend staying here, you will not be disappointed. ...read more

Couple
Jason from El Dorado Hills, CA
May 2, 2013
Couple
9.0
The room and location.
No drink service (bar) at the pool.

The hotel was fantastic. We'll definitely be back. Location was phenomenal...close to shops, casinos, beach, hiking, mtn biking.

Couple
Dean from Placentia, CA
January 8, 2013
Couple
5.0
Good location and rooms nicely appointed
Was forced to move rooms in the middle of stay. Was told if "owners" call they get priority which means we had to re pack all of our luggage , food etc. then hotel said it would have housekeeping move all of our belongings and they completely forgot to

Once again rooms nice but service was horrible. Regardless of whether "owners" get preference if you can't honor a reservation then do not confirm one. There really is no greater inconvenience than telling a guest they may check in but then must repack, checkout only to checkin to another room the following day. In addition they told us when we needed to checkout and our ability to check back in would depend on when the guests checking out of the room .... Horrible experience and very poor customer service ...read more

Couple
Priceline Guest from Woodland Hills, CA
January 3, 2013
Couple
8.0
Location, most of the staff
Only one queen bed. No wood burning fireplaces anywhere.

The hotel location is great; walking distance to everything you need in South Tahoe. The staff were super helpful and nice, spare one sour puss. The fully stocked kitchen was a nice plus. Parking isn't cheap at $20/night but the attendants couldn't be friendlier and the car was always waiting for us when we came down. I loved that! The room was smallish, no great decor but adequate, with one exception: a single queen size bed!! Lower priced hotels offer two queens or one king. A single queen is a bit of a joke at these prices. I guess it's all that would fit in their small room. Adding insult to injury, the couch wouldn't fold out and the hotel does not offer rollaway beds. They don't mess around at checkout time either. We got a knock on the door at 4 minutes past the deadline. It's a nice place and I really have no major complaints. It was just a little on the expensive side for what it was. ...read more

Couple
Axel from Mariposa, CA
September 25, 2012
Couple
10.0
Awesome location and service orientated staff.
It is located on the wrong side of the highway, not the sea side.

We had a great time in this hotel and can recommend it to everybody. This hotel was one of the highlights of our stay in California.

Couple
Vickie from Auburn, CA
August 20, 2012
Couple
8.0
Resort feel.
I did not like that I got a handicap accessible room. I was expecting a tub for relaxing.

I didn't like that we were given a handicap accessible room. There was no tub...we came to Tahoe to relax and looked forward to a long soak. The internet did not work. I had business to attend to and was unable. The "quite room" we were told we were getting was actually over the outdoor seating of the restaurants. The room was clean and the bed was comfortable.

Couple
Candy from Wilton, CA
August 11, 2012
Couple
10.0
Everything.
Nothing.

Excellent get a way. Very nice resort.

Couple
Heather from South San Francisco, CA
March 2, 2012
Couple
10.0
Friendly, helpful staff. Comfortable bed and excellent location in Heavenly Village. Short distance from Heavily Gondola!
Expensive charge for valet parking, $26 per day for hotel guest but no big deal when prepared for it!

The staff was always nice and helpful. The room was clean, comfortable and perfect for a romantic stay. We stayed in the one room suite with 2 fireplaces and a huge bathtub with jets, big enough for two! Would definitely stay here again!

Reviews of Grand Residences By Marriott, Lake Tahoe
(1 - 8 of 8 traveling as couple reviews)
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