Grosvenor House, A J.W. Marriott Hotel

Beautiful historic hotel right off of Hyde Park in Mayfair. Great central location, helpful and very friendly staff and well appointed decor.

Everything you would hope a modern British hotel to be. Heathrow Express to Paddington (£20 in advance, £25 purchase on the train) and a £10 taxi drive puts you at this Park Lane/Hyde Park gem in about 45 minutes from the airport. 5 minute walk to Marble Arch station and pre-planning/paying for a Visitor's TravelCard (£55.60 plus 4.25 shipping for one week's Underground, British Rail and Buses) makes traveling to all major sites within London and close vicinities a breeze.As a J.W. Marriott, you expect a certain level of classy-ness and service, which is what we received. Our room was upgraded from a Deluxe to a Superior Room due to our requests for a non-smoking room with twin beds. Due to my birthday, they did such free of charge, and included a room-delivered cheesecake, which shows you the generosity and warmth of the staff. Rooms are beautifully and modernly appointed, with a touch of British tradition to mark the location. Wonderful common areas, a steakhouse and Starbucks in-facility--who could ask for more?Would gladly stay here again and recommend to anyone looking for more than a bargain-basement accommodation. ...read more

Great hotel with old world charm. Wonderful location.

Excellent location on Park Lane. Easy access to tube and rest of London. Hyde Park is right across the street, Buckingham Palace about 20 minute walk, and Harrods about 15 minutes by foot. Lots of restaurants nearby. Many other major attractions within walking distance. I did not have any issues, but while the Priceline rate was excellent, this is an expensive hotel so expect to pay a lot for mostly everything else. For example Internet access is 20 pounds/day. Excellent tea room and nice brasserie style restaurant on premise. Located in Mayfair area so restaurants can be pricey, although there definitely are some inexpensive restaurants over toward Marble Arch. Lost of shopping within 30 minutes of the hotel, especially if you walk over to the other side of the park to the Knightsbridge area near Harrods. US embassy is couple of blocks away. Paddington Station is 10 minute cab ride. Hotel was renovated within the last 10 years after Marriott acquired the property and is well maintained. Definitely on par with other 5 star London hotels. I found the staff to be vey professional and helpful across a number of stays at this property. ...read more

Don't be upset cause Internet is so expensive. Get any local pay as you go mobile chip and enjoy Internet very cheap:).

Concierge was very helpful to get show tickets which were not available via internet.

Staff goes above and beyond to meet your expectations. The location is so convenient - even though the weather was bad you could still get out and walk around and explore the area. The subway station was very close by and there was lots of great shopping and restaurants.We ate one night at the hotel in the JW Steakhouse - the food was excellent but very expensive. Our waiter was pleasant and attended to our every need. All in all - a great hotel to stay at!! ...read more