Hampton Inn South Haven

Even though pets were not allowed, there was a non-service dog that was allowed to stay in the room right next to us. The people checked in later in the evening and the dog was barking loudly several times. Our room had an adjoining door to these people's room, so I am sure the barking was more audible that it would have been had we not had an adjoining door. Another "con" to our stay was the lack of cleanliness in the bathroom. I am not a picky person but the lack of cleaning was ver evident. For example, the hairdryer in the room had several strands of hair stuck on it and was dusty and grimey with, what seemed to be, hairspray. Another thing that had me surprised was the hanger rod in the closet. It was attached on one side by only one screw. It was obviously crooked. When I looked at the closet door track on the floor, there was a screw sitting in it. I fished it out and put the screw back in the hanger rod as well as I could using my fingers. And speaking of the closet door track, that could use some vacuuming. There was a ton of dirt and stuff in the track. All of these "little" things really made me second-guess the cleanliness of the hotel. One more downfall that I experienced was the room heater/ac. The fan was ridiculously loud. Not just a normal sound.... It was so loud that we could not sleep with it on. Being a "Hampton Inn", I would have thought that the rooms would be flawless and kept up. I was really disappointed. Next time I take my child on an overnight "vacation" to a hotel, I think I may choose one of the other hotels that are nearby. Maintenence and housekeeping really need to step it up at this Hapton location. :( ...read more

We were next to people who were swearing and loud/obnoxious! It was awful. We got absolutely no sleep and our children were introduced to words we do not use. Ever! It was heartbreaking and it left a bad taste in my mouth. Breakfast was nice, but leaving a hotel where we paid as much as we did, I'd expect a comfortable nights sleep. It left us all tired and cranky for the day ahead. Not the greatest experience.
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In short, one of the best for short stays. Cleanliness, location and fun things to do for singles, couples, and families.

Good hot breakfast, clean rooms, friendly staff except for day manager Shelly. Shelly said cable out. Yeah, but for our 5 day stay? Shelly told us no DVD available, but another manager said they had one and hooked it up for us. No refrigerator or microwaves in room. Thin towels.

The hotel staff was very friendly and helpful. The hotel was clean and in a good location with plenty of parking.