Hotels in Boston
Hilton Boston Back Bay
Hilton Boston Back Bay
Hotel Guest Rating for Hilton Boston Back Bay in Boston
#
22
of 78 hotels in Boston
Based on 197 reviews from guests who stayed at the
Hilton Boston Back Bay
Hilton Boston Back Bay
Overall Quality Score
8.8
Hotel Cleanliness
9.0
Hotel Staff
8.9
Location of Hotel
9.1
Hotel Dining
7.9
The Hilton Boston Back Bay is Recommended for:
business
Recommended by 9 out of 10 guests
couples
Recommended by 4 out of 10 guests
family
Recommended by 7 out of 10 guests
Hotel Guest Reviews of the Hilton Boston Back Bay
Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.Sort by: All Travelers | Business Traveler(19) | Solo Traveler(31) | Traveling as Couple(43) | Family with Young Children(8) | Family with Teens(12) | Senior Traveler(1) | Group Traveler(6)
Don from Wilton Manors, FL
April 4, 2013
Solo Traveler
April 4, 2013
Solo Traveler
Easy location, great rooms and beds
They charge $45.00 for overnight parking. This is so unfair. These charges should be barred or at least revealed before purchase. This is NOT an "incidental" charge. It's a racket.
John from Langley, Canada
February 11, 2013
Solo Traveler
February 11, 2013
Solo Traveler
Staff. Clean room. Location.
All good.
Very friendly staff. Super clean room. Centrally located. Very close to Hynes Convention Center, shopping and excellent restaurants/bars.
Verified Hotel Guest from Solon, OH
January 19, 2013
Solo Traveler
January 19, 2013
Solo Traveler
The close proximity to Berklee was excellent.
The double beds were uncomfortable and on one bed was black skuff mark, maybe not clean. Changed to king and was very comfortable. Carpeting and drapery border was lightly stained.
Richard from New York, NY
December 28, 2012
Solo Traveler
December 28, 2012
Solo Traveler
The front desk staff were very, very nice. Upon checking in and arriving in my room, there was a message on the phone from the front desk clerk asking if everything was alright. A nice gesture. Additionally, when I asked if WiFi was included, I was tol
The room was cold, air blowing all night the first night. I asked to have the temp changed and they did so. I realize that this was the Christmas holiday and they were, perhaps, short staffed but maid service was not the best. The first night I had to
The reason I go up to Boston on the holiday is the proximity to Coply Plaza and the Mall. Certainly the Hilton was more than adequate, although somewhat annoying to have to go outside and through the Sheraton to get to the Malls. I'll know better next time.
Verified Hotel Guest from Dorchester, MA
October 11, 2012
Solo Traveler
October 11, 2012
Solo Traveler
Location.
No.
This is a great location! Close to shopping, bars, restaurants, clubs. Affordable parking.
Jennifer from Abbeville, LA
September 27, 2012
Solo Traveler
September 27, 2012
Solo Traveler
Perfect location, upscale feel, clean, safe.
Small double bed.
The hotel was upscale with just the right amenities.
Marina from Carrollton, TX
August 23, 2012
Solo Traveler
August 23, 2012
Solo Traveler
The location was good.
The price was too high for what it was. No bottled water in the room.
Overall, this was a nice hotel, but pricey and not worth the money. I have traveled extensively and paid less and gotten more. I will not choose this hotel again for those prices. The least they could do for the money is have bottled water in the room complimentary.
Denise from Brooklyn, CT
August 18, 2012
Solo Traveler
August 18, 2012
Solo Traveler
The room was a good size for 4 people. Location to Boston sites was excellent.
Clean and comfortable. Easy check in and check out. Concierge was knowledgeable.
Chuck from Delray Beach, FL
August 3, 2012
Solo Traveler
August 3, 2012
Solo Traveler
Hotel Charged for Internet, which is a negative since most hotels now offer Free Internet.
Alex from Toronto, Canada
August 1, 2012
Solo Traveler
August 1, 2012
Solo Traveler
Great location
Expensive room service
Hotel in a great location. They upgraded my room on arrival to a deluxe room which was greatly appreciated. Service was excellent.
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