Hilton Cartagena

Overall this really is a nice hotel. Some of the nicest staff I've interacted with at a hotel. They take your security seriously, so be ready (not a bad thing). There have been recent improvements in the guest areas and you can tell. The linens were fresh but the beds themselves may be a bit old (odd smell). By American standards, it's not quite a 5-star resort level place but definitely 4. It's difficult to grab a late night snack but room service is always there. Always a cab on hand, so transportation was no issue. I didn't feel particularly unsafe at any time in or around the hotel, but I grew up in a rough neighborhood, so maybe that's just me. The local vendors can spot foreigners quick and many speak some English, so be ready. I also went during peak travel season (Easter, 2013), so I won't comment about the room rates as they were likely adjusted heavily upward given the timing. Overall, good experience, nice place, nice amenities. Would I stay again, if the rates are less than
XXX or so per night...definitely! ...read more

Great place to stay. Definitely go for the Executive Lounge rooms so you won't have to buy breakfast and dinner at the pricy restaurants. We saved a lot of money upgrading to an Executive Room. Chrystian was great to work with and all the staff was exceedingly friendly, though we wished they all spoke good English. Beds and pillows were AMAZING and the view was excellent.